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hagrid 2.0 — Social QnA, you can add to any webpage in 10 mins
You work really hard to get people to your website. And they have so many things they want to ask! hagrid is a social QnA widget, where visitors can ask questions and you respond; an interactive FAQ that adds trust and lets you connect with your audience.
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Replies
Love the new customizable options! Hope to be able to use hagrid on a website sooner than later. The pricing is a little steep IMO but not unreasonable. It might be nice to include a more affordable, limited plan (e.g. up to a certain number of questions only).
This looks like an amazing tool! I'm definitely going to check it out. Thanks for sharing :)
Hey,
We re-built hagrid from the ground up to be easier to use and set up, which being powerful enough that you don't need to write a line of code.
Some amazing things that you can do are embed rich content in your QnA (YouTube videos, Tweets, images!), respond privately to visitors' questions and infinitely customise the widget.
Can't wait to see how you folks will surprise us again, in how you use hagrid on your website.
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Vivek
hagrid is a social QnA, that lets you add an interactive FAQ section to any webpage in 10 minutes! 👨💻
Visitors can ask questions, and we (the website owners) can respond. The questions and answers are public; unlike customer-support e-mails and chat, which are lost for ever, and born again every day.
So you get two big advantages: 🚀
✅ Social proof & the resulting trust - see and hear other people “in the room”
✅ A living breathing FAQ section - populated by your users
We’ve heard a lot from our users and have built out these amazing features for version 2.0:
1. Seed your own FAQ, order questions anyway you like, filter by page
2. Automatic zero-effort SEO - feed your QnA to Google FAQ schema
3. Rich editing, automatic embedding of Youtube Videos and Tweets
4. Customise, to the pixel, match brand colours, fonts and identity
Are you content-marketer? Do you run an e-com store? Do you have a SaaS landing page?
You have probably worked hard to get someone to land on your website or store. 🏆
Your best customers are the ones that want to ask you tons of questions.
With hagrid you can get every one of those questions to make your page more effective for the next visitor. 💯
A good parallel is the questions and answers section on an amazon.com product listing.
And also users are authenticated, they "log in" to post so:
* We are safe from SPAM! 📫
* We can reach the users even after they have left the website 📨
You can integrate with just about any platform, including Webflow, Wordpress, Shopify, your React Site or just with plain JS on the page. We'll help you get set up for free!
We use hagrid too. Head to hagrid.io and ask us anything!
And we have a special 30% off our pricing with the code MUGGLE30 for the Product Hunt Community
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Vinod
@vinodbollini This is a great approach!
It’s a great way of creating transparency and clarity while increasing customer engagement.
Congrats on the launch!
Hi,
We have built a scalable and fast way to add a powerful QnA section across your Website with just a couple of lines of code inserted into your web platform.
We have the ability to integrate into whatever platform you use to host and deliver your website.
Super excited to be launching this (again)!
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Akhilesh
Hey @vinodbollini and all Markers, I like very much your solution and I would definitely consider it for my saas landing page. This approach creates transparency and clarity, as well as engagement with potential users and customers.
Important to me is the compatibility with any framework, JS, react and others.
Would be great to think about some integration with other Socials, e.g. FB or tt or Instagram, in order to get even more engagement from existing communities and followers.
Congrats!
Best,
Giuseppe
@giuseppe_di_nuccio Thank you for your feedback!
What do you mean "integration with other socials"?
@vinodbollini The answers done in Hagrid are also sent as posts on the company's Facebook Page or Instagram Profile or Twitter, etc.
hagrid now has some pretty spectacular powers:
Search as you type
Embed anything you want
Customise to match your brand
Apart from helping you have a privacy focussed, efficient conversation that makes your website the home of your customer support.
Happy to see this out there.
—
Bharat
Orbital