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@harimurthy undoubtedly people are relying on whatsApp as much as possible, also this gives a sense of personalisation between the business and the customers.
Mostly B2B takes a long time to become a prospect, you need to nurture them more. For that process, Email helps. But it is always better to try everything before we assume this will work for us.
Email is an important method of business communication because it is quick, inexpensive, easily accessible, and easily replicated.
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