Launches
Coming soon
Upcoming launches to watch
Launch archive
Most-loved launches by the community
Launch Guide
Checklists and pro tips for launching
Products
News
Newsletter
The best of Product Hunt, every day
Stories
Tech news, interviews, and tips from makers
Changelog
New Product Hunt features and releases
Forums
Forums
Ask questions, find support, and connect
Streaks
The most active community members
Events
Meet others online and in-person
Advertise
Subscribe
Sign in
Topics
p/general
p/ama
p/introduce-yourself
p/self-promotion
Product Forums
p/cal
p/claude
p/cursor
p/deepgram
p/dub
p/elevenlabs
p/figma
p/linear
p/notion
p/posthog
p/raycast
p/replit
p/supabase
p/tana
p/vercel
p/voicenotes
p/general
Share and discuss tech, products, business, startups, or product recommendations
Start new thread
What channel do you use to talk to a brand?
Robbert Bregman
3
•
3yr ago
Great customer service comes with great ways to reach out to a brand.
Email
50%
Phone
0%
Live chat
0%
Facebook Messenger
0%
WhatsApp
0%
Twitter
38%
Instagram
0%
Other
13%
3
3
Add a comment
Login to comment
Replies
Best
Jaskiran Kaur
When having a problem related to a product I mostly use Twitter to reach out a brand and responses are quick I must say.
Upvote
(1)
Report
Share
3yr ago
Ira GI
WhatsApp, Telegram
Upvote
(2)
Report
Share
3yr ago
Maxwell Davis
It's going to be a mix for us...
Upvote
Report
Share
3yr ago