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Ilko Kacharov [Team-GPT]

What are some of the most successful SaaS companies and what makes them successful?

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What are the key ingredients that contribute to the success of a SaaS business

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Harsh D
PMF and User Experience are the most important key ingredients. Customer support comes right after it.
Ilko Kacharov [Team-GPT]
@harshdoshi999 Indeed customer support and mostly customer satisfaction seems to be at the top list. Product market fit is super individual, but when it comes to support this can make the customers churn.
Nikola Babić
Lemlist is the one that springs to mind. Fully bootstrapped which made the success even harder. I think their key success factor was their Founder Guillaume Moubeche, the driving force behind the entire company.