How many of you use WhatsApp (WA) as the primary communication tool for managing business ?
It'd be great if you can reply with
1. Name of your business/Industry
2. Nature of use of WA for managing business
- Internal communication with colleagues
- Communicate with customers/clients (only information sharing)
- take business actions based on WA chats with customers.
for eg. confirm orders/appointments,receive payments etc.
3. Do you need some sort of a CRM within Whatsapp ?