Ghost Kitty

Share your top tips to deal with angry customers.

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Muhammad Hassan
Identify root cause, acknowledge and take actions swiftly.
Umer Aslam
Give them attention, listen then carefully and try to accommodate them.
Ehsan ul Haq
Apologize first and avoid arguing with them.
Tayyab Daniyal
Listen to them, show them empathy, maintain a calm tone and accept your mistakes.