Do you have any terms and conditions when it comes to refunding your customers?
E.g. limited time for a full refund or you refund % from the purchase.
Share your thoughts and approaches.
We offer 100% refund no questions asked
As a new brand, the goal is to add credibility and trustworthiness so I think it makes sense
Haven't had any issues with it so far
Our refund policy allows customers to get a full refund within 30 days of purchase. After 30 days, we offer partial refunds, with the percentage decreasing over time.