To nuance, to me instant messaging is better as a first touch point because it saves time. no "meetings/calls that could have been an email" , no fluff.
But working remotely, for business and to sign deals, i do prefer video calls
I didn't understand what you were saying about the premise, I think that if it's in the middle of designing or deciding when, a face-to-face meeting will lead to the fastest conclusion. If it's a problem in the production process, instant messaging can explain the problem and solve it. If it's someone else (e.g. a media reporter) who is interested in my product, a video call saves both parties' time.
At the beginning instant messaging is fine, but when things get more serious I love to talk to a person and hear their voice and look them in the eyes, It's just a lot more professional.
Definitely my bed for maximum comfort. Though sometimes the couch is a close second if I'm feeling lazy. ๐ด๐ค What about you introverts out there - bed, couch, or a comfy reading nook? I'm guessing anything but out in public around people, amirite? ๐
For me face to face meeting is better. But if face2face is not possible because of physical distance or some other reason, then I would prefer video calls.