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Is using an AI chatbot for your customer service lazy?
Callum Jones
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7mo ago
Cutting costs on customer service by automating the process could be seen as a disservice to a paying customer. Perhaps i'm wrong.
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Hoang Tran
I don't see anything wrong in offering instant customer support available 24/7 to global customers. Why do you think it's not suitable for customers? Have you tried any before?
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4mo ago