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How do you prefer your client feedback & testimonial : text, video, or audio - what's your pick?
Save the date: Feedspace product launch on Nov 28th!
🌟 Meet Feedspace - https://www.producthunt.com/prod...
- Your Organic Growth Booster! The go-to platform for testimonials and feedback from clients, customers, and users. Capture video feedback, collect comments for improvement, and proudly display the best reviews on our Wall of Love for some serious social proof! 🌟 Excited yet? Stay tuned! ✨
🤔 Share with us - how do you like to receive feedback and testimonials?
Excited for the upcoming launch and feeling grateful for the incredible support from the Product Hunt community and all my friends.Your encouragement and support makes the journey even more exciting! 🌟🚀
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Shweta Kawar
video for sure!
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9x16 Video format. Allows me to add it on website, use it in Performance campaign across multiple platform, Works well for Brand Campaigns in Reels and Shorts.
Launching soon!
@aditya_chavan3 how do you collect video testimonials? Do you use any tool or ask users to record and share with you?
@chirag_ink Not using any tools right now. We are running an email campaign for subscribers or customers who purchased more than twice. We offer them a special discount if they share a video with us.
Launching soon!
@aditya_chavan3 Good to know, I am sure there would be different automated approaches available. If may I know, what’s your experience getting videos from customers? Are they afraid to provide? Is it difficult for them to record? Or not taking it seriously at all even after incentives are there?
Your response would be insightful I am sure
Launching soon!
Always Video over Text. Because anybody can fake the Text testimonials. Authenticity is always vintage to me and believer of it.
Plus for new customers to easily connect with brand when they watch videos vs read text. Video FTW!
Launching soon!
@priyanka27 Audio is a lite alternative to Video - meaning - people who are face-conscious may not like to give feedback on Video but they love to speak without showing themselves. It's like in remote company, how people feel comfortable and safe to speak without video on. Audio feedbacks/testimonials are best for those people. Voice has its own beauty over text.
We are launching soon. We have collected 14 text reviews on G2 and never attempted video reviews.
How do I ask for a video testimonial? Any guide?
My organization requires 2 types of feedback:
1. Text Feedback (I should be able to share feedback links to my customer)
2. Video Feedback (Required for employees)
Can we customize the UI, text, button colors & button text?
Basically I want to mimic the website's color palette with the feedback form.
Is this possible?
Launching soon!
Video feedback is a great way to collect engaging and informative feedback from clients. It can be used to share testimonials, train employees, and identify areas for improvement.
@archit_navadiya Yes, video testimonials are more trustworthy to show to the users.
I prefer video testimonials as they generate more trust and credibility.
Personally, I prefer video testimonials as it conveys the message with higher credibility, but I am fine with textual testimonials as well, as it might be easier to use it and get it.
@priyanka27 It's not that easy, hence why I said textual testimonials might be an easier way to go, but in any case, I think it's easier if you've already built a stronger relationship with that person. With that said, focus on showcasing how their personal experience can impact others significantly, emphasizing their contribution's potential to make a meaningful difference. Also, highlight how video testimonials excel in conveying a wide range of emotions.
@priyanka27 sure! It is more authentic, and impactful. It shows potential clients that my current clients trust my work enough to record a video for me.
I prefer client feedback and testimonials in video format for more engaging and authenticity.