How critical are reviews?

-Reviews are critical because they provide customers with information regarding the quality of a product or service. -Reviews provide an unbiased opinion about a product and help customers make informed decisions before purchasing a product or service. -Reviews also influence sales and customer satisfaction, as customers are more likely to purchase if reviews are favorable.

You can become aware of the downsides of your work, and they give people a good preview of what you do/ your app does. They can also be a good motivation.

For SaaS businesses G2 and Capterra are critical acquisition channels, and those are driven by the number of reviews you harvest.

- Review can be a double edge sword, on my last product there are some users that were fanatics to our product and they write reviews then we got a user drop in just half an hour. - Review can be a key point to bringing user trust - Review can be the best way to help you define the feature/update