@elena_opreag 1. Pay attention user feedback in communities and via email.
2. Pay attention to usage metrics and where users are getting stuck in order to identify space of innovation/features
3. Conduct surveys
4. Do 1-1's with selected user groups.
@ijeoma_florence Can happen and can get super overwhelming. It's natural for a team to feel shaken up in the initial days while adopting a new structure. But it's important to address the gaps, strengths and make it more streamlined in the subsequent weeks.
Remember: Communication is the key.