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Do you think chatbots are needed in B2B?
Is this tool effective in B2B industry?
The idea of automating the communication through chatbots for this segment has matured.
What is your opinion, hunters?
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@owen_fay Cool experience, thanks for sharing!
Chatbots increase user engagement and result in more customers!
I think it definitely helps with engagement. Especially for those really interested in the product. What are you thoughts?
@lysten_inc I believe that not only with engagement, but also with automation of all processes.
Our developer said - before every business had to have a website, now I say that every business should have its own chatbot!
Yes, I think chatbots are needed in B2B. They can help to improve customer service and interactions by automating certain processes. This can be helpful for companies that have a high volume of customers who need support frequently. Chatbots can also be used to educate customers about company policies or products.
@qudsia_ali Thank you for your opinion.
I will add that chatbots can be useful for small businesses as well. Bots allow small businesses to reach a huge online audience without cost. It reduces the cost of customer acquisition and marketing costs.
It is definitely a good complement to the traditional forms to convert your visitors.
I also like chatbots in B2B because you can use a different tone with your prospects
CustomGPT