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Nermin Zejnilovic

Do you collect user feedback and do you consider it a valuable asset in the process of developing?

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How can businesses effectively leverage it to create better user experiences and more successful products?

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Adam Pall
This is a very strange question. After all, the primary purpose of building a product is to provide added value to the end user, so how could one not listen to their feedback? That's why so many startups fail—simply because they fail to listen. Nevertheless, I believed we had moved beyond this by now.
Brian Hurst
We absolutely do, and it is absolutely vital in the process of developing. User feedback helps us validate our product, show how our users actually interact with it, uncover bugs, learn what features work, learn what features don't, and uncover new ways to make our product better than before. Our product absolutely would not have made it to where it is today without feedback, which is why we're going to be launching soon on PH - we need more feedback to keep growing and improving!
Igor Lysenko
Yes, I think it is very important and a valuable asset.
Elena Tsemirava
Yes, for this purpose we are developing an MVP of our future product.
User feedback is for sure a valuable asset, but you should take a big picture approach for sure. You should try and get as much feedback as possible from a large group of people (who are your target users) You should act on the overall results, not on the ideas / requests of individual users Superhuman had a really cool approach on how to use user feedback I highly recommend giving it a read :) https://review.firstround.com/ho...
Sachin B
User feedback is CRUCIAL for improving the experience. It helps identify - pain points - bugs Also, I would add it helps prioritize which enhancements are most important to the user base. When it's from the user, we can lead to innovation and customer engagement.
Abhishek Bhardwaj
Yes, we collect user feedback, and it is indeed considered a valuable asset in the process of developing and improving the system. User feedback helps in understanding user needs, identifying areas for improvement, addressing any issues, and enhancing the overall performance and usability of the system. It allows for a more user-centric approach, ensuring that the system meets the needs and expectations of the users effectively. We currently use Feedspace for collecting and sharing textual or video customer testimonials. It is really helping us in getting more customers.