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Poornima
Maple CRM is the best CRM for SaaS. It suits B2B sales and service & B2C service spaces. Check www.maplecrm.com
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Yep Salesforce is way overpriced and bloated for most SaaS use cases. I'd check out Hubspot CRM, super affordable for startups and has a modern UI that's easy for the team to use. Pipedrive is great too if you want something really streamlined and simple.