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Are there any best practices for encouraging clients to leave feedback on G2 and Product Hunt?
The team has been struggling to encourage clients to leave feedback on these platforms. Can you provide any tips or share your strategy for encouraging them to leave comments?
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Dr. Alaska
incentive and always incentive :>
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@michael_guan1 @brendanciccone I'm not sure if incentives are always the best approach. Sometimes, we end up attracting deal hunters who don't have much to contribute in the review process. On the other hand, there are clients who may not be interested in our incentives at all, especially if they are already in a C-level position within their organization.
Any other good tips?
Give them an incentive. On calls, you can also mention it. Approach people who generally tell you that you're awesome and ask them to leave a review.
I have read a bunch of articles about this, here are a couple of things other people have done with some success:
1. Add product hunt badge to all your socials and actively post about your upcoming launch during the month between you posting it and the day of the launch
2. Setup an email system to mail your users:
- 30 days before launch:
Ask them to make an account on PH at this point (explain how big of a deal product hunt launch is). This will mean their interaction will be weighted higher by the PH algorithm
- 7 days before launch:
email and try to encourage them to do some activity on the account, again, having a previously active account will weight them higher on the PH algorithm
- launch day:
email them and request specifically that they post a comment (you can even suggest something they can comment on, and have a prepared response)
@william_mathews1 This is helpful, thank you. We are also launching Narrato's AI Content Genie soon! Here's our launch page - https://www.producthunt.com/prod... . Fingers crossed!
