We have launched our app WAAPIS, that provides package return service from home.
We are trying to solve the problem where we have to go physically to UPS/FEDEX/USPS to return our packages and we are offering this service at very low cost by pooling many packages in a single pickup trip.
At the same time, the app provides gig drivers the flexibility to control how much they make in each trip and choose their own pickup schedule.
We have been doing marketing through mail, social media but we are not getting the response we expected. We are also offering free first pickup to show the customers how easy and convenient the service is.
If you can share some of your experience in product launches what other ways we can try to market our app to get more user base that would be helpful.
Also it would be helpful if you can also provide your feedback on the app, we have already launched the product in the product hunt as well along with app and playstores.