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Daniela Passos

What is One Thing You've learned from your users/customers this year?

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We all have learned something this year. Either from a Twitter Community you've grown or a B2C/B2B product. If you can choose ONE thing that was really valuable for your journey. What would it be?

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Richard Shepherd
That users fall into four categories, tech enthusiast, visionary, early majority, late majority. I have done user interviews with users from all four and now I know which ones are which. The learning is to focus on one type at a time. What's your learning Daniela?
Daniela Passos
@richardesigns That is amazing, thanks for sharing Richard! For my Phovi community, IRL > virtual hangouts > text chats, Highlighting Phovers has been something awesome and leveled up competition and participation, Set the tone early & often, Make it different, fun, and exclusive, create rules, enforce them, and ban trolls (!) :)
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