My product is Importigy (
https://importigy.com) that could help sellers to import wholesale goods from China. At this moment we make an automatic email with order status notification and also use a chatbot for this.
In the future, we want to develop a saas platform where our customers can check their order, suppliers info and ask questions about verification and shipping processes.
How do you think, would it be useful for sellers or not? Any recommendation to improve our service. Thank you so much!