Hey everyone - I’m a co-founder of Front and I'm excited to share our iOS app with the Product Hunt community!
Front is the easiest way to manage team inboxes (contact@, help@, press@, Twitter accounts, Facebook accounts or SMS Twilio numbers).
Now you can easily start a conversation from your computer and pick it up from your phone, when you are on-the-go. Download it from the App Store and take it for a spin. We hope you love it as much as we do! :)
Fantastically simple and powerful support product. Consider evaluating against your traditional helpdesk stack.
Sidenote: I once shared an uber pool with @collinmathilde. I would have given her 5 stars for coolness if uber asked for a review.
edit: accidentally left this as a child comment instead of a separate parent comment. PH needs "delete comment" feature.
I've been using Front's native desktop app since January and it's been great. The app is fast, and the team has been super responsive to my needs as a customer. I can't wait to try this out.
At Try.com, Front not only powers our helpdesk, but we've also hacked it to become a workflow tool for all internal operations. We use it to manage and distribute tasks to all our ops teams, it has enabled us to scale our business significantly. Great work team Front!
We love Front! A great way to support users, while keeping it personal. To the user it feels just like he's emailing with you (rather than "we have opened a support ticket, and you will be answered in a month by technician #234234"). It's perfect for small teams like ours.
I also have to say that Front's own support team is very responsive, and the product just improves all the time. Keep it up!
I love Front. Respond to 70+ emails a day using it. It means if you email us you get a respond a lot faster than you used to and don't get any janky templates or auto-emails.
Been using the Front iOS beta to run my company. Excited that this morning it was officially released. The integration with Facebook and Twitter is what sold me immediately. Having a central hub to handle all my customer inquiries is the best thing I could ask for.
@collinmathilde, your team has been doing amazing work! Keep it up.
Have been wanting to move to Front from Helpscout for a while now. The only thing holding us back was the lack of an iOS app, so glad to see this! :)
Mathilde, iPad version of the app anytime soon?
Front's API integration with Twillio that allows us to text from our computer and have responses come back to a shared inbox has made for HUGE increases in productivity for our staff and is super user friendly. Mathilde- you know Bellhops loves Front!
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