Hi Product Hunt Lovers 👋 2020, Wow what a year, huh? 🙄 Today we are launching a new feature at FROGED to support customers, and I may tell you it’s one of the best KNOWLEDGE BASES in the market But, WHY have we developed this? First of all, let me tell you about us... We had developed a good Customer Success and Support platform >> YES ✅ We had beta-testers using our platform >> YES ✅ We were starting to get traction and customers >> YES ✅ Even some customers have defined us as an Intercom alternative 😏 . So... It was time for our first battle, our first Product Hunt launch, the result? Let's just say it wasn't what we expected 😅... It arrived the time to go on and launch again, this time on Appsumo (March this year)... Wait... Did you say March this year? 😷 Yes, and in spite of the Pandemic, our campaign was a success and we began to have our first hundreds of customers. But... Along the way we've realized that things have changed, the World has changed 🌎 Thousands of companies and startups have suffered losses for not taking care of their users and we have realized that now, more than ever, you need to support, generate engagement and retain your clients That is why we have developed one of the best KNOWLEDGE BASES in the market, in which we have included all the necessary features our current and future customers may need... And today we are facing a new challenge, a new launch in Product Hunt 😺 Thanks to @pollock for hunting us today, to the whole team for working so hard on this idea and to Product Hunt for being a channel of visibility and an Opportunity for us. Oh..., I was almost forgetting: We are giving a 60% discount FOR LIFE, because we are sure that if you have customers, you need our tool 🚀. If you have any questions, please let me know! Your feedback is very welcome :) GET 60% off: https://bit.ly/3hs6TGA FROGED Knowledge Base: https://support.froged.com

Help your customers help themselves, better!

I really like how you guys are launching features!

Wow, what a week preparing everything for today!! This is Jesús, Head of Marketing @ FROGED 🚀 We'll be happy to receive your feedback and thoughts! We are working hard to build something huge but also that help your growth in an affordable way 😄 𝗪𝗲 𝗵𝗮𝘃𝗲 𝗶𝗺𝗽𝗹𝗲𝗺𝗲𝗻𝘁𝗲𝗱 𝗰𝗼𝗼𝗹 𝘀𝘁𝘂𝗳𝗳, 𝘄𝗵𝗶𝗰𝗵 𝗼𝗻𝗲 𝗶𝘀 𝘆𝗼𝘂𝗿 𝗳𝗮𝘃𝗼𝗿𝗶𝘁𝗲?

Froged is a wonderful way to be more engaged with your audience. I've implemented it in my web via the free plan, and the process was extremely easy thanks to the documentation and the tutorials. It is one of the best tools of customer engagement that I know of and the possibilities that it offers are amazing. ¡Great job!

Here another Froged fun! Not only to engage with customers, but also to increase conversion! I think is one of the core tools a business needs.

one of the best purchase in 2020 thank you froged!!!

awasome interface! congrats

We ended moving to the paid Growth as it allows us to send customized email campaigns to our customers based on their in-app behaviour. This is incredibly useful for customer success and increasing conversion. You don't even need coding skills since you can set up custom click events with a easy to use interface. User created a new folder in your app? Track a click to the "Save folder" button in your app, then send an email to all users who haven't created folders showing why and how to do it. The free plan also has user behaviour tracking and in-app messages (with limited data retention, but still!). Base integration took about 5 minutes, full integration with our custom webapp took a couple of hours at most. You should really give it a try.

Excellent Tool for Live Chat!

!Froged has a clear design, these guys really surprised me. Yes... I became a Froged Fan!

Great affordable alternative to Intercom

I didn’t know you at all, but Froged definitely looks amazing, not just the KB. Congrats guys, I’ll give it a try!

Nice product, congrats team!