Emily Wang

BentoAI - Auto-create guides from existing articles and recordings

by

Bento allows product teams to add native-looking onboarding checklists and feature activation UX into their product with no code. Now with BentoAI, these guides can be generated by pasting in existing help articles, videos, or recording clicks in app.

Add a comment

Replies

Best
Emily Wang
Hey Product Hunt, I’m Emily, the founder of Bento, and this time, we’re so excited to be properly launching Bento, alongside our most meaningful upgrade yet – BentoAI. Bento is a platform that enables Product managers and designers to craft effective in-product user experiences to activate new customers and deepen their usage of the product. For the past few years, we’ve enabled forward-thinking b2b software companies like Ashby, Ironclad, and Shopmonkey to launch self-serve onboarding and “Everboarding”. But one of the most challenging aspects has always been knowing what to build and how to build it well. A few months ago, we published our Figma templates of UX components that are commonly used in activation and onboarding. Today, we’re taking it a step further and bringing AI powered UX building! 🚀 *Create diverse experiences* BentoAI offers an array of inputs – from videos and help articles to click-through interactions. With these versatile building blocks, you can effortlessly craft various guides, such as onboarding checklists, contextual guides, or interactive click-through flows. For example: - Take your “getting started” help article and input that link to generate a multistep checklist guide which you can embed in your product’s dashboard or homepage - Make a Loom recording of you walking through an advanced feature, and Bento can generate a contextual guide which you can embed on that particular page of your product. - Have Bento record you clicking through a core workflow, and then produce a multistep clickthrough flow guide. 🌟 *Best practices out of the box* Our guides are more than just templates; they embody the best practices drawn from a wealth of customer guides. They’re tuned for length, tone and calls to action 🎨 *Customize effortlessly* We understand that each product is unique and UX flows are ultimately subjective. After BentoAI produces a guide from your inputs, you can easily tailor the content and styling to make it your own. You can even split test different versions to see the impact of length, tone or content. We’re excited to see what you build, and together, ensure that your users and customers get the most value from your products!
Antoni Kozelski
@emily_wang4 Congratulations on the launch of BentoAI!🎉 With its advantages, BentoAI offers us a tool for success in attracting users to our products. We wish you good luck in expanding your business opportunities!👏
This is groundbreaking! 🚀 Integrating onboarding checklists and feature activation with no code is a game-changer for product teams. How does BentoAI ensure that the generated guides are user-friendly and intuitive?
Justin Kwok
@ricardo_luz Thanks! We've done quite a bit of work iterating and training GPT based on our experience working with customers and their onboarding flows. Of course, we understand though that individual use cases may vary, so after the guides are generated and there's a starting point, they can be reviewed and tailored to any specific needs.
Emily Wang
@ricardo_luz such a good question! We tackle this both quantitatively and qualitatively. Since our earliest days, we regularly analyze the attributes of strong performing guides / announcements / cards, vs those who perform worse. That gives us a baseline around things like content length, media variety, etc. Then, we take the learnings from watching our customers iterate qualitatively (e.g. around bullet point formatting, etc). This is what we've trained GPT as an agent to do. The biggest gap so far is around media! Still exploring ways of incorporating that well.
Julien Zmiro
Well done, this looks amazing. There's so much potential for AI to automate the maintenance of help resources. Congrats on the launch!
Allister Craig Smith
@zmiro thanks for the support!
Cai GoGwilt
Very cool use of AI! We have a ton of great help center articles, so this should make it much quicker to create new guides in Ironclad!
Justin Kwok
@cai_gogwilt1 Awesome, we hope it'll make setting up onboarding much smoother 🚀
Thibaut Nyssens
Congrats on the launch @emily_wang4 and team! Great use of AI to speed up building in-app guiding!
Justin Kwok
@emily_wang4 @thibautnyssens Thank you! We're always iterating, so stay tuned 😄
Enzo Avigo (📊 june.so)
Congrats on the launch!
Meera Kanani
@enzo_avigo appreciate the support!
David Ferris
Awesome! Congrats to the bento team.
Meera Kanani
@david_ferris5 thank you!!
Martha Patzer
Congrats, @emily_wang4! This looks super useful. I'm working on some demos now and it can feel overwhelming- will try this out to see if it can help!
Andy Cheng
@itspatzer Thank you for checking us out! Let us know how it goes 🎉
Brooke Adair
This is awesome! Excited to see what we do with this as a bento customer.
Meera Kanani
@brooke_adair thank you!!
Yash Kothari
This is super exciting! Going to share this with my product team 👀
Meera Kanani
@yashkothari23 thanks for the support!
Mehdi Boudoukhane
Whoop! 🙌 Congrats @emily_wang4 & team on the amazing launch – the product is so slick!
Meera Kanani
@emily_wang4 @mboudoukhane thanks so much!
Anvisha Pai
Wow! This is going to make the creation of great onboarding flows so much easier. Can’t wait to try it out!
Meera Kanani
@anvishaa111 Thank you! Can't wait to hear your feedback.
Jared Haynes
Congratulations @emily_wang4 and the rest of the Bento team! What a massive update with SO much potential. The ability to be able to have a jumping-off point with guide creation versus starting blank is massive. So so excited for this :)
Meera Kanani
@emily_wang4 @jared_haynes thanks so much! So excited for you to give it a try and share your feedback.
Michael Ralph
Bento is amazing - the team over there is incredible!!
Meera Kanani
@michael_ralph thank you!!! appreciate the support
Austin Sandmeyer
Big fan of Bento and so excited to see all that BentoAI can do!
Meera Kanani
@as_austin Thanks so much!
David J. Phillips
Congrats on the launch Emily and team! We are a very happy Bento customer and super excited for this!
Andy Cheng
@davj Thanks for your support David! Super excited to see what you're able build 💪
Meera Kanani
@davj Thanks so much for the continuous support!
Emily Wang
@davj thank you always for the support and the collaboration! Excited for your team to put this to use!
Diogo Rendeiro
Exciting stuff @emily_wang4! Looking forward to playing with the new recordable tooltip flows!
Meera Kanani
@emily_wang4 @d_r8 Thanks Diogo! Can't wait to see what you build
Ghost Kitty
Comment Deleted
Meera Kanani
@elezah_adam thanks!
Brett Heckman
Congrats Emily and team! This looks amazing! I can't wait to try it out.
Adam
Looks awesome!
Andy Cheng
@ajm5338 Appreciate the support!