Hi Product Hunters! Firstly, special thanks to our dear @kevin for hunting us again and erxes team to make it happen. We’re thrilled to announce the launch of erxes Business Messenger v2.0 on Product Hunt! 🚀 This new version is packed with powerful updates based on your feedback: ⭐ Revamped UI/UX: Enjoy a sleek, intuitive design that makes communication effortless and efficient. ⭐ Improved Integrations allowing your customers to speak to you from social media platforms directly for a unified experience. ⭐ Enhanced Communication Features with Audio, Video Calls and Screen sharing ⭐ Chatbot and Knowledge Base with automated answers for your customers ⭐ Advanced Tracking and Segmentation with customer identification, action tracking, ⭐ Streamlined Ticketing System with both customer-Initiated tickets & support manager and its resolving process. ⭐ Powerful Insights: Utilize advanced AI to streamline your workflow and improve customer interactions. ⭐ In-Depth Analytics: Gain valuable insights to make data-driven decisions and enhance engagement. Thank you for your continuous support. Your feedback has been crucial in shaping this update. We’re excited to hear what you think about v2.0! Check it out and let us know your thoughts! 🚀✨ Feel free to make any final tweaks if needed!

Wow, this sounds amazing! Huge props to @nauren_batjargal and the team for putting together such an impressive update! The revamped UI/UX sounds like it's gonna make a big difference in how businesses connect with their customers. Can't wait to see how the new features like audio/video calls and advanced tracking will improve engagement. I’m definitely checking it out! Keep up the great work, guys!

erxes Messenger is intuitive and powerful, with seamless integrations and excellent support. It’s greatly improved our communication. Highly recommended!

so excited for the new version. good luck erxes team

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Efficient and productive

Getting all of this for just $11 sounds like an incredible deal!

Congratulations @nauren_batjargal on the launch of Business Messenger v2.0! 🎉 The new features and updates sound incredibly promising. The revamped UI/UX is bound to make communication smoother and more efficient. I especially love the improved integrations and the addition of advanced communication features like audio, video calls, and screen sharing.

Great! Looking forward to use.

Hi Product Hunters! First, thank you, @kevin , for believing in us and hunting ERXES again on Product Hunt. Over the past year, we shifted our focus entirely to the product. We moved away from chasing investments and marketing, instead dedicating ourselves to refactoring, re-architecting, and improving the core product. We began by being brutally honest with ourselves about what worked and what didn’t. This shift in mindset allowed us to write code that truly moves us forward, focusing on our core mission and values. We worked on our mistakes and strengthened our commitment to building a better product. From now on, we will make more developer-centric decisions, providing continuous updates to make ERXES the best CRM and experience operating system. We believe that businesses can flourish on top of ERXES, creating better experiences for everyone. Thank you for your continuous support. We’re excited to hear your thoughts on ERXES Business Messenger v2.0! 🚀✨

Good Luck! Erxes Team

Excited for the new version. good luck!

@nauren_batjargal @mendorshikh Great to hear about this incredible update! Major kudos to the whole team for their hard work. The new UI/UX enhancements sound game-changing for business-customer interactions. I'm especially excited about the addition of audio/video calls and advanced tracking features—these are sure to boost engagement significantly. Can't wait to explore it all!

Streamlined ticketing system are designed to make customer interactions smoother and more efficient. Thanks for the upgrade!

Hey Nauren, Can you elaborate on how the chatbot and knowledge base integration improves customer interactions? Congrats on the launch!

Congrats on launch of erxes Business Messenger v2.0....

what languages are supported. Is Danish supported?

Congrats on the launch MJ @mendorshikh! erxes is part of our history in deskmy 🚀

Latest Messenger 2.0 from erxes is a fantastic upgrades!

I think the concept is great, but the user interface could use some improvement. It feels a bit clunky and not as intuitive as I expected.