Drag Team — The simplest way to share emails as a team.

Really excited to see Drag's release for team usage. Looking forward to try it out as well as spread the word with my co-workers so they can also simplify their email experience :)

Hey everyone, Nick here from DragApp.com. Help Desk tools work for big companies, but small companies look for simpler alternatives. Drag for Teams is a Shared Inbox allowing teams to manage shared accounts such as support@ or sales@, right inside Gmail, in Trello-like boards. We think that email is broken. We also think that using third-party Help Desk tools like Freshdesk, Zendesk or Groove is not needed if you’re a small company. (Rocket) Drag turns Gmail into an organized, shared inbox instantly. We're officially launching Drag Team on Product Hunt today! (Rocket) We have 30,000 users and some super-cool companies such as Uber, AirBnB, Spotify and Netflix to make their inbox awesome. Now it's time to share Drag Team with everyone :) I'd love your feedback on Drag Team. We've made it a more powerful experience where you can: »Share emails like support@ and sales@ with your team Manage a shared email account like support@ and sales@ from inside Gmail. Delegate emails, add and keep track of tasks with your team. »Turn your inbox into personal boards Turn your inbox into multiple lists (we call them boards), in seconds. Create customized lists and organize your inbox by drag ‘n’ drop. »Turn your inbox into shared boards Work with your team to reach inbox zero inside a shared inbox. With Drag you can set up your team to see and reply to inbound emails and get things closed, faster. We have a really active community also and here's our 12-month Product Roadmap: trello.com/b/41FGtlod/drag-public-roadmap We're here all day to answer questions so please let us know! Thanks Nick

I’ve been using Drag from the start and their new Drag Team opens up even more possibilities for more efficient project and team productivity.

Pros:

Nick and his team are awesome!

Constant improvements and upgrades to features

Makes Gmail work harder for me

Cons:

None really — though sometimes it’s hard to keep up with all the features and finding time to play with them.

I was used to create a lot of directories before to use Drag, and now I'm able to have a clear process and all my workflow into Gmail without pain ^^ Awesome Product!!!

Pros:

Very easy to use and really great to handle messages on the flow

Cons:

Since Drag 2.0 all the lack I expected are fixed now :) So make a try! It really worth it!

It's a miracle. But at the moment I can not use this product, why? 1. It does not support Cyrillic (although some of the letters are displayed correctly) 2. I have the mail divided into "Primary", "Promotions", "Updates", and when you connect Drag, then the letters from all the tabs drop in To Do. Is Drag have any filters for this? I like the idea of this product and I look forward to using this product.

Having a visual display of what's coming at me is helpful.

Pros:

Kanban style is visually appealing and easy to adapt

Cons:

A helpful tool but not a panacea for overscheduled people

There is amazing things going on with this product. I have only been using it as an individual user, but I can only imagine how useful this would be in team settings as well!

Pros:

Incredible useful for me to manage all my emails in accordance to priority! Very trello like, and extremely easy to jump into from day one

Cons:

There were some sync issues, but I am pretty sure they have been resolved

I have seen Drag growing as a software, it works so well for me! It does good both personally and professionally.

Pros:

Drag provides an incredible service, and it is so simple to use, straight from your Gmail account.

Cons:

If you're not a Gmail user, this software might not be the best option for you.

I feel that some of the best designed products are simple. Products can easily get over bloated and over focused on a specific set of tasks and or ways to doing things. Drag is a simple tool that does not make you format your process to the way it works. You format it to work the way you want it to. Because of this it can work great for many different people in many different situations/roles etc. I've been using Drag for quite a while and love it! Saves so much time being able to organize my emails and notes and turn them into project tasks. I've found that it is has been helpful equally for larger projects as well as day to day task requests that come in. Saves me loads of time! I have used the Teams portion a bit and love it so far. For me the teams version is a perfect application for managing the day to day tasks with others. Instead of having to delegate requests that come in, others in the team can just jump in and work on requests. Negatives: I've seen some bugs and UX issues come and go (fairly minor) but it's a fairly new and growing product so I have been ok with this, assuming that it will only get better, which it keeps doing on a fairly frequent basis. Thanks Drag!

This has been a great experience working within the "new" email inbox as the team at Drag has grown the capabilities of the extension. The great feature that I see about Drag Team is that it allows you to define your own team as you grow. Boards are the new task lists. Email disruption is good.

Afaik, a lot of people use their inbox as some sort of task manager. So, being able to use Drag which sits directly in your inbox makes prioritization of these tasks much easier. It's very useful, because you can lay out stuff into different columns .. which is the preferred method for many task managers.

Pros:

Simple and easy, with no need to leave your inbox

Cons:

Haven't found any yet

It boosts productivity by introducing a clean setup for my emails and provides an effective avenue for me to contact my fellow workers. I'd surely recommend this.

Pros:

Straightforward, yet comprehensive.

Cons:

It loads just a bit slower with our internet connection

when it was just "Trello in Inbox" I played with it but was not sold. Now if I can share files in my inbox - it really has more value to me

Really excited to see Drag's release for team usage. Looking forward to try it out as well as spread the word with my co-workers so they can also simplify their email experience :)

Pros:

Great

Cons:

good good good

These people cares about making the best product and listen to their user base. Drag team is already a good product but I'm confident that it's on his way to be excellent.

It's also looking much better with that new design ;)

Pros:

Easy to use, no learning curve, affordable, great support

Cons:

Lack maybe an integrations with your favorite app but that's surely on it's way

I'm a huge fan of the Kanban approach, so I was quite thrilled to discover Drag. I've been trying it on and off since 2017, I'm quite pleased that one of my main gripes - that emails took very long to load and update - has been fixed. It's really much sleeker now, and smoother to use.

I like the idea of having comments/tasks at the side for a given email. I work alone as a freelancer, and I think this feature will come in useful when I just want to keep a consolidated list of feedback/discussion alongside a client brief.

My only other issue is that there's no Android app yet. I don't always bring my laptop out with me, which means I don't get to benefit from the full Kanban-style experience - drag-and-drop between columns, or visually seeing my email board - if I'm on my phone. The suggested workaround is to label emails with the Drag's labels but I use labels heavily, so it's a drag for me to scroll to the required labels. Might be okay for someone else without hundreds of labels, but it's one of the few things holding me back.

Pros:

- Kanban-style columns

- Drag-and-drop interface

- Comments/tasks to individual emails

- A public roadmap of upcoming features

Cons:

- No Android app

- No way to provide my own email subject line to make things clearer

This is a great app for the inbox absolutely love it.

Pros:

Easy to use,

Cons:

Lack of intergration with other software

totally love it, even more and more with each now improvement. it's ready for team adoption imo. would recommend to anyone looking to reign in email's nightmare.

Pros:

elegant and useful kanban for gmail, brilliant solution! the team is very dedicated to their product and very responsive

Cons:

bugs have popped up in the dev lifecycle, none major that i've seen. always get addressed in the next release.

Great product

Pros:

Very clean user friendly interface.

Cons:

Mobile is Still in development

Lacks the column integration with user created labels, not a con but a request!

Pros:

Amazingly productive!

Cons:

Lacks the column integration with user created labels, not a con but a request!