Drag 2.0 — Reinventing Gmail for teams

I tried this out to start managing our shared support@ Google email box. It's still a little clunky but it's actually pretty good. I've been holding out on getting some big support ticket management app and this might be just enough to get by. Gonna sign up for their early release of their next version.

Hey everyone, Nick here from DragApp.com. 🚀Today we are pleased to announce the launch of Drag 2.0, reinventing Gmail for teams, on Product Hunt. 🚀 We built Drag 2.0 because, like you, we are one of the millions of companies using G Suite that are forced to go back and forth across multiple tools to run our business, simply because Gmail is not collaborative. Drag is a Shared Inbox in Gmail, for teams to manage emails, tasks, Help Desk, CRM and other workflows from one single place. I would love you to install Drag, in two clicks, and start collaborating with your team. To celebrate our launch on Product Hunt, we are offering 50% off all plans - this is available exclusively today, 16th April 2019. BTW, Team Drag will be here all day to answer questions, provide feedback and answer any burning questions around Drag vs. Help Desk products, CRMs and Task Management tools. Here’s the TLDR; ★ Drag boards Drag instantly turns Gmail into a Kanban layout (we call them boards). It’s a proven way to be more organized. You know how to use Gmail, so no training needed. ★ List and Kanban view You can jump between Kanban and List view when you (or your team) need to. You can still access all Drag features without the Kanban view. ★ Sort emails and tasks Emails come and go, sometimes it’s hard to keep track. Keep your inbox organized by dragging emails to different columns on your board. It’s really as simple as that. ★ Add tasks to inbox Not everything comes as an email, sometimes there’s a separate task. You can add tasks directly to your inbox. ★ Checklists and notes Most emails come with things to get done. Separate these out and add them as actionable tasks. ★ Due dates Is there a deadline – something you need to get done by a date? Keep things on track by adding a due date. ★ Calendar integration Drag syncs. with your Google Calendar. Any email or task with a due date attached, will be automatically added to your Google Calendar so your team knows when stuff needs to be finished. ★ Shared inbox Set up a Shared Mailbox - manage shared emails like sales@ from Gmail. Your team can use this shared Gmail account like it was their own – it can be used for anything from a simple Help Desk and CRM to a Marketing board. It’s the perfect replacement to Google Groups. ★ Internal team chat @mention your team to start a real-time chat with someone to solve a Help Desk ticket faster, or to close a deal with more value. You can chat, internally, on any shared emails or tasks. Thanks everyone. Big thanks to @chrismessina for the Hunt today. Nick

As someone who does a lot of work via email I love that this tool allows for you to convert email abs messages into tasks. This helps to get things done

Awesome add-on to Gmail. I became a paid member as soon as 1.0 launched. Looking forward to diving deeper into the new version!

Pros:

Super quick to setup and use. Very intuitive interface. Nick and his team are always available to help!

Cons:

So many emails and planning are done on my phone, I'd love to see a mobile component.

I've been using drag every single day for the past four months. This v2 is a game changer in term of collaboration with my team. Congratulations!

I like the combination of the Kanban board visualisation and Deal flow management here. It's perfect for sales team doing a lot of mail sequencing campaigns that would be difficult to project manage in a CRM suite. @nptimms Drag 2.0

great stuff!! "teams" is the future for local business. I am adding this to what I teach. thanks!

Pros:

The app is focused on getting tasks right. kudos to the entire team!

Cons:

if you click on the email and it opens up, you lose the delete capability. you have to close to delete.

Managing my email in its current state and toggling between that and other product management boards is time consuming. This product helps easily visualize my email, collaborate with my team, and organize the day.

Pros:

This type of tool is a must have! It is already extremely useful and the team is constantly improving on the product

Cons:

Doesn't have mobile yet

I haven’t found any other app that works specifically in this way to collaborate specifically with email. I am a small company and use Drag with my assistant who can answer emails within the same account. We can leave comments and feedback for each other with assigned tasks. The various boards are super useful so we can know what needs to be done when. Highly recommended!

Pros:

Perfect for email collaboration saving loads of time with confusing back and forth email communications

Cons:

Doesn’t have mobile app

Turns your email into a Kanban and List board. Very useful for collaboration and managing your emails.

Pros:

Good Security Policy and practices, the design is also great.

Cons:

Perhaps have it as a separate box that you send mail to. Sometimes frustrating switching from view to view.

The consept of drag makes it unique in a way task and feedback can be organised.

Pros:

Seamless integration of workflow with Email

Cons:

Need a proper mobile app

Drag helps me organize events, tasks and duedates so I don´t miss any email or communication

Pros:

I love that you can change easily from one screen to drag´s screen and then see different sets of organization

Cons:

I wish it worked on the telephone also

Looking forward to new features!

Pros:

Excellent way to collaborate with your team without having to leave Gmail

Cons:

None

So far this is the best, most usable implementation of a task managmenet system. I already used Gmail's Inbox as a task management tool; this makes it much more functional and I don't have to leave Gmail at all. The team functionality that I've tried in beta is extremely useful for transparency & accountability between key people & functional areas of the business. Looking forward to improvements based on a tighter integration w/Gmail-native API's while still maintaining this beautiful simplicity: a non-trivial task. Bravo/Brava!

Pros:

Transparent integration with Gmail; simplest and most flexible implementation of email-based kanban-style task tracking.

Cons:

Needs Task history, native gcal reminder integration.

We have saved countless hours of time by organizing our inbox's in a more meaningful way

Pros:

This just makes sense. Easily allowed our team to organize and streamline our efforts in one place.

Cons:

Could have benefitted from slightly more information while getting started

Designed for Gmail, therfore a no. 1 solution for Gmail collaboration.

Pros:

True collaboration on Gmail incl. monitoring.

Cons:

Mobile app will be even more helpful

Drag solves many problems we face during the day

Pros:

Great tool to manage customer support and sales tasks in Gmail. No need to juggle between different software

Cons:

App support will be good but not necessary as we manage things on computer

.....

Pros:

The flow of work that this apps gives you Is really the differential. Everyone who works with teams and e-mail flows should try it!

Cons:

The only cons that i can think is that Dragapp don't have mobile version :(

there asre a lot of "Gmail helpers" out there. Drag is indeed "rebuilding" Gmail for teams yes; but also for local business owners who don't need fancy tools to run their business.

There are lots of other Kanban/task-board style systems out there, but so far Drag is the only one whose conception and UI step completely out of the way and let me us Gmail as the focus of my task management and team accountability. I believe Drag's further success & adoption will be in keeping to this style of tight G-Suite native API integration while increasing the utility of existing functions, and in avoiding mission-creep. Very glad there are projects like this tackling the hardest work of utility through simplicity.