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Dispatch - Private Beta — Superhuman for Slack
Drowning in Slack messages? Dispatch is a Priority Inbox for Slack that lets you focus on what's most important.
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@ajnandi Same! I'll keep you posted when we're ready to roll that out for you :)
@arram yep! You can do everything but inviting new users and creating new channels
An overwhelming Slack inbox is probably the biggest stress of my day right now, so I'm pumped to check this out! Will it sync read/unread status back to Slack? Also, is there a mobile app? @stedmanblake
Re: syncing read status
Yes! we sync read statuses across Dispatch and Slack so you don't come back to those anxiety-inducing red unread bubbles if you need to open Slack.
Re: mobile app
It's on our roadmap! For now, we think of the Slack mobile app as the "mobile companion app" to Dispatch on desktop.
i.e.) Our users use the Slack mobile app while on the go - but jump back on Dispatch as their primary Slack client on desktop.
Looks polished! do you have a mobile app? I can see using this on the go to be necessary in order to have a single place to manage/triage everything. if not, is that on the roadmap? 😀
@negativetwelve It's definitely on the roadmap! In the meantime users have been using the existing Slack app on their mobile phones to quickly skim messages on the go - then jumping back into organizational / triage mode when they're on Dispatch on their desktops.
Slack threads were wrecking my sanity. It's been awesome using Dispatch for the past few weeks to triage unread threads. Can't wait for mobile!
@evanlodge Slack has an incredibly robust API that's made building Dispatch possible! Signing into Dispatch is as easy as signing into any Slack workspace. All the content that passes through Dispatch is encrypted end to end with private keys only available to clients (developers querying the database will only see a bunch of encrypted gibberish) :)
This looks awesome! Definitely feel like I’m “drowning in slack messages” now that we’ve been hiring a bunch of new folks 😅 excited to try this out. Curious, how does Dispatch know how to “prioritize” messages?
Good question! You choose priority settings for channels, people, and topics when you first sign up.
Thereafter, Dispatch gives you suggestions based on your activity.
For example, if Dispatch notices that you're archiving the same thread over and over, it'll suggest that you mute that thread instead.
A few little nudges like that make a big difference. As you use Dispatch, it gets better and better at understanding your true priorities. In just a few days of using it, you stop seeing almost all "low priority" messages in your "Important" inbox tab.
I've been using Dispatch for the last few months and it's beyond impressive — it's actually a whole new paradigm for team messaging that I've never seen before, it works great, and it fits right on top of Slack so you don't have to convince a whole team to switch at once. Highly recommend giving it a shot! Congrats Dispatch team on the launch :)
Very cool! We use Slack for customer support and with vendors, which isn't going to scale forever. Going to try this to organize it.
Thanks for sharing Parthi -- this is exactly why we built the collaboration features like Assignment, Labels, and Comments -- to help tame the chaos of client requests coming in through Slack. Excited to help you scale your CX! https://www.dispatch.do/solution...
Hey Product Hunt fam 👋 – and thanks @benln for hunting us!
We built Dispatch to solve a problem that we faced everyday at work. We were constantly distracted and worried about losing track of important messages in Slack.
Dispatch is a standalone Slack client that protects your attention for your highest priorities.
Just like your email inbox, messages from Slack stay in your Dispatch inbox until you take action on them. You can:
- ✍️ Reply, react, @-mention, and compose new messages — just like Slack
- 🗃 Mark a conversation Done when you’re finished with it
- 🔕 Mute noisy conversations that you no longer need to follow
- 🕥 Snooze conversations until you need to take action on them
- ⌨️ Use keyboard shortcuts for every action
And today on Product Hunt we’re thrilled to announce team collaboration features!
- 👥 Assignment: Assign threads to teammates to minimize duplicate work and stop messages from slipping through the cracks.
- 💬 Comments: Working in shared channels with your customers and other workspaces? Use internal team comments to minimize context-switching.
- 🏷️ Labels: Tame the chaos of Slack, and categorize messages with shared labels.
Question for y’all:
Beyond Slack, which of your team's tools would you would want to integrate into the Dispatch priority inbox?
I’ll start: Notion notifications and Jira tickets 😅
Let us know your answers in the comments! 👇
I've been using and testing it for 2 months now. It's extremely well thought out and a huge time saver, with an amazing feature set to fine-grain prioritize message sources if you want to. I currently have 5 Slack accounts coming into the same inbox. Also, the set of keyboard shortcut commands is fantastic.
I'm gonna be totally honest, I'm the worst when it comes to replying to Slack messages. I think it's partly because I just don't like to open slack as a tab / app on my computer in the first place. It's the first thing I want to close and the last thing I want to look at. There are just too many different slacks and I know that when I go in there I'm going to be assaulted by a bevy of notification bubbles that I won't easily be able to parse for importance.
So excited that you are building Dispatch as a solution to the Slack Crisis. Personally, I have moved all of my teams I work with off of Slack to Twist because I couldn't hang, but I could see Discord rescuing teams that are already too deep in Slack, or maybe someday they'll just be able to use Dispatch directly?
You're not alone @the_esc. Yeah Twist is great if you can convince your team to switch. The problem for many is that they either don't have the authority to force switching, or they're working with other teams/companies who use Slack (e.g. shared Slack channels).
That's why we built Dispatch so that everyone else can stay in Slack. You get the benefits of an async priority inbox, while they don't have to change their behavior at all. Win win :)
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