Desk360 is a customer engagement platform that integrates with WhatsApp Business API, offering easy setup,a shared team inbox, and CRM integration. It streamlines customer communication and supports messaging from both web and mobile.
Congrats on the lunch👏 👏
It's been a great tool for my team. We are currently using it to handle user happiness inquiries in 9 different languages. It's extremely easy to navigate and set up, which means our agents have been able to use it right away. (Nothing beats a brief onboarding period in my opinion)
It's also more affordable than the market leaders, and they listen and act on the feedbacks even you don't spend thousands of 💸 💸 a month! I would recommend it with no hesitation.
Keep up the good work guys! @sibelyuksel@niltuna@dincerdemircioglu
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