Hey everyone 👋
Excited to share Autopilot with you.
Autopilot solves a familiar problem if you use Slack - lots of questions asked and needing to be answered, sometimes even requiring dedicated Q&A channels like #ask-product, #sales-help, or #technical-questions.
Autopilot can automatically respond to these questions using information learned from your knowledge bases, previous Slacks, help center, Salesforce, and 40+ other apps.
Here are some results from teams using it in early access:
• Podium automated 87.8% of questions in Slack using Autopilot • HeyGen saw a 40% decrease in questions requiring help from engineering teams • ButterflyMX is using it to respond to questions from sales and supportHow does it work?
Just add it to a Slack channel. If a question is asked that Autopilot knows about, it will answer in the thread with citations to docs, wikis, previous conversations, and other information.
It’s like having a 24/7 expert in your company who instantly responds to every question (and doesn’t consider it a chore:))
What’s new and different? • No need to tag it or use search. By automatically monitoring questions and proactively responding, we’re moving towards an approach where knowledge comes to you in the flow of your work instead of the other way around - which is how traditional search and chat systems have worked.
• No-indexing first approach: Existing approaches require data indexing to work - storing your data from Slack and wikis in a vector database. Instead, Dashworks does not require any app data to be indexed and instead uses an agent-like real-time search approach for privacy, ease of setup, up to date results, and affordability.
We’re excited for you to try it out. Just request access on dashworks.ai, and we’ll get you set up today. If you sign up within 24 hours, we’re also offering an extended free trial of 1 month!
@shivam_tiwari24 thanks! Too many challenges to list here :) one in particular worth highlighting is evaluation. LLMs are riddiculously good at handling a wide range of questions/tasks -- and our customers consistently surprise us with new use-cases (e.g. see Tremendous case study). Keeping our internal evals representative and up to date is foundational to improving Dashworks.
Awesome team & product. Been a fan and supporter from day one. Dashworks helped me automate a lot of my workflows during the day getting information faster than before!
Congrats on the launch! I'd love to know how Autopilot maintains accuracy when drawing answers from multiple sources and whether it learns from the context in Slack threads to refine its responses. It's fascinating that it doesn't require indexing, which seems like a smart approach to maintain privacy.
Gone are the days of waiting for hours/days/weeks for crucial responses on Slack that are seemingly basic for folks over at other departments. Huge fan of Dashworks.ai for our portfolio companies at The MBA Fund!
Smashing the upvote here because not needing to switch contexts constantly is a dream for productivity.
What's snagging my interest, tho how smart is it at picking out the crucial stuff? Slack channels can quickly turn into white noise, and having an AI filter through that would be a lifesaver.
On tapping into all the apps, does it integrate smoothly across the board, or are there some apps that play nicer with this feature than others? It'd be awesome to know it's like having a universal translator in your pocket, turning tech babble into actual answers.
@aman_wen we currently support 40+ integrations and are adding more every week: https://www.dashworks.ai/integra...
What apps are you the most excited in trying out Dashworks with?
Congratulations on the launch! It seems like a great way to streamline workflows and boost productivity. I've requested access and looking forward to giving it a try.
Dashworks' Autopilot for Slack is a game changer and must have if you're using Slack. Companies like Podium, HeyGen, ButterflyMX, Pulley, User Interviews, and many more are using it to automatically answer up to 87.8% of questions in Slack 🔥
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