Hey Product Hunters! 👋 I'm Ethan, founder and CEO of CX Genie and I'm super excited to introduce our AI-driven customer support platform to the Product Hunt community! We're on a mission to help businesses of all sizes deliver outstanding customer experiences, and improve their internal operations. That’s why we built CX Genie -- to give you the tools you need to make every customer interaction meaningful and efficient. 🤖 What is CX Genie? It’s an AI-powered customer platform with solutions that simplify and enhance your customer support operations by allowing you to: - Resolve inquiries instantly with smart automation. - Personalize every interaction to make your customers feel truly valued. - Automate repetitive tasks, giving your team more time to focus on what really matters. - and more! 👥 Who is CX Genie for? Anyone making decisions about customer support -- whether you’re a CEO, founder, department director, or team lead. It’s perfect for busy managers, stressed teams, and businesses that want to enhance their customer service and drive better results. I’m passionate about developing tools that genuinely make a difference for businesses, and I truly believe CX Genie can be that game-changer! 💯💯 🎉 🎉 Special Offer: To celebrate our PH launch, we’re giving the community 3 months FREE on our Pro Plan. It’s the perfect chance to experience CX Genie, and see how it can transform your customer support and operations. The team and I love to hear your thoughts! Your feedback is invaluable to us because it shapes product and roadmap -- it’s how we keep improving and making CX Genie better for you. 🙌 Join our Discord to directly communicate with me and the team. We’re ready to answer your questions and hear your suggestions. 🙋 Can't wait to see what you think!

can I provide the features and content data of my product to users through ai? and have the ability to identify the user's intention and determine the stage of the user's understanding of the product, or question consultation or manual intervention is required.

That AI no-code Chatbot with customer knowledge cut off our workload by 30-50% of agent interaction! CSAT, Team Management, bot response prompting, 3rd party integration of E-comm & Social Media, a huge benefits compiled into 1 platform, thanks CX Genie team!

Legit product - could be used for any online business - helps a lot in automating all aspects of customer support tasks - easy setup (even for non-tech people) Best thing? It's FREE

We’re proud to introduce CX Genie—a chatbot designed specifically for businesses. Unlike ChatGPT, which pulls from all over the internet, CX Genie uses the data you upload, ensuring it only answers based on your specific knowledge. It’s easy to set up—no coding required—and focuses on real business outcomes, whether it’s boosting sales, handling customer service, or managing tasks through integrated tools like Helpdesk, Ticketing, and Livechat. What sets CX Genie apart? It knows when to pause and let a human step in, avoiding awkward interactions. Plus, it’s quick to implement for small businesses and integrates seamlessly with platforms like Facebook, Instagram, and more. We’ve made it powerful yet simple, and we’re excited for you to experience how it can transform your business!

Hey Son, How does CX Genie handle more complex or nuanced customer inquiries? I'm interested in how it balances automation with maintaining a personal touch in customer interactions. Congrats on the launch!

Congrats! Sounds fantastic! CX Genie can handle most basic user issues, and complex problems are escalated for human intervention. However, I'm curious about how CX is able to accurately assess the complexity of issues and ensure the accuracy of its responses? Accuracy is crucial in customer service.

All the best for the launch @son_nguyen_ep & team

This is really an amazing product! Normally I have to spend time building scenario & work around to cover all of them, CX Genie really elevate that with AI embedded knowledge of customers, rerouting tickets for specific requests, & a whole Customer Support platform, all-in-one! Thanks for this team! Been a fan!

Congratulations on the launch of CX Genie, a no-code AI-powered platform that promises to revolutionize customer support. The integration of chatbots, ticket management, and help desk functionalities under one roof is a strategic move that simplifies the customer service landscape. It's designed to not only reduce costs but also to enhance the customer experience through personalization!

Congrats on the launch, Ethan and CX Genie team! 🎉 Love how your platform makes customer support smoother and more personal. Excited to see where this goes—best of luck on Product Hunt! 🙌

CX Genie là một nền tảng AI đáng chú ý đang chuyển đổi dịch vụ khách hàng. Các chatbot thông minh của nền tảng này cung cấp phản hồi nhanh chóng, chính xác, nâng cao sự hài lòng của khách hàng đồng thời giảm khối lượng công việc cho doanh nghiệp. Tôi ấn tượng với khả năng thích ứng của nền tảng này trên nhiều ngành công nghiệp khác nhau và khả năng học hỏi và cải thiện theo thời gian. Phân tích dữ liệu của nền tảng này cung cấp thông tin chi tiết có giá trị về khách hàng, giúp các công ty đưa ra quyết định sáng suốt. Nhìn chung, CX Genie nổi bật như một giải pháp sáng tạo cân bằng giữa hiệu quả với sự cá nhân hóa trong tương tác với khách hàng. Thật sự thú vị khi thấy nền tảng này đang định hình tương lai của quản lý trải nghiệm khách hàng như thế nào

Great to see CX Genie launch on PH, Ethan! 🙌 The AI-driven features you mentioned are exactly what businesses need to streamline their support processes. The smart automation and personalization capabilities sound like a game-changer for customer interactions. Excited to give it a try and see the impact on efficiency and sales! Upvoted!

Congratulations to CX Genie team. I'm really impressed with the intelligence and convenience of your product. This is indeed an all-in-one solution for customer support.

Sounds like a super handy tool for customer support! Just checked out CX Genie, and it looks promising. Congrats on the launch, Ethan! Excited to see how this evolves.

Sounds awesome! I love the focus on making customer interactions more personal and efficient. Congrats to the team! 🎉😄

CX Genie is an impressive AI-powered platform that's revolutionizing customer experience management. Its cutting-edge technology enables human-like interactions, seamless integration with existing systems, and personalized customer engagement at scale. What I find most remarkable is its ability to provide valuable insights while significantly reducing operational costs. CX Genie isn't just a tool; it's a game-changer for businesses aiming to elevate their customer service. Its continuous learning capabilities ensure it stays ahead of the curve, making it an invaluable asset for forward-thinking companies

Amazing work, @son_nguyen_ep! The integration of chatbots with ticket management and help desk features in CX Genie seems like a game-changer. I’m particularly impressed by the seamless human intervention for complex queries. Can you share more about the analytics and insights this platform provides to help improve customer interactions over time?

Absolutely thrilled to see CX Genie launch on PH, Ethan! 🙌 The integration of AI-driven solutions in customer support is revolutionary. Simplifying the experience for both teams and customers really sets a new standard. I love the focus on personalization and automation—it's so crucial for businesses today! The offer of 3 months FREE is a fantastic incentive to try it out. This could really help teams reduce support costs and enhance overall efficiency. Excited to see what the community thinks and to hear more about your roadmap! Keep up the amazing work! #CXGenie #CustomerSupport

@son_nguyen_ep Hi Ethan, your pitch for CX Genie is really engaging, and the offer of 3 months free on the Pro Plan is a fantastic incentive. To enhance your product's appeal even further, I suggest including specific use cases or testimonials that highlight the AI-driven features in action. This could help potential users visualize the benefits more clearly. How do you plan to integrate real-world examples and customer feedback into your marketing efforts to demonstrate the tangible impact of CX Genie?