Hey Product Hunters! 👋 I'm Ethan, founder and CEO of CX Genie and I'm super excited to introduce our AI-driven customer support platform to the Product Hunt community! We're on a mission to help businesses of all sizes deliver outstanding customer experiences, and improve their internal operations. That’s why we built CX Genie -- to give you the tools you need to make every customer interaction meaningful and efficient. 🤖 What is CX Genie? It’s an AI-powered customer platform with solutions that simplify and enhance your customer support operations by allowing you to: - Resolve inquiries instantly with smart automation. - Personalize every interaction to make your customers feel truly valued. - Automate repetitive tasks, giving your team more time to focus on what really matters. - and more! 👥 Who is CX Genie for? Anyone making decisions about customer support -- whether you’re a CEO, founder, department director, or team lead. It’s perfect for busy managers, stressed teams, and businesses that want to enhance their customer service and drive better results. I’m passionate about developing tools that genuinely make a difference for businesses, and I truly believe CX Genie can be that game-changer! 💯💯 🎉 🎉 Special Offer: To celebrate our PH launch, we’re giving the community 3 months FREE on our Pro Plan. It’s the perfect chance to experience CX Genie, and see how it can transform your customer support and operations. The team and I love to hear your thoughts! Your feedback is invaluable to us because it shapes product and roadmap -- it’s how we keep improving and making CX Genie better for you. 🙌 Join our Discord to directly communicate with me and the team. We’re ready to answer your questions and hear your suggestions. 🙋 Can't wait to see what you think!

🔥🔥🔥 I would love to try this :) (Thanks for the React Flow shoutout btw!)

CX Genie is a game-changer for delivering exceptional customer experiences! 🛠️💡 Its powerful AI-driven tools make it easier to analyze and improve customer interactions in real-time. Excited to see how CX Genie will help businesses create more personalized and impactful customer journeys! 🚀👏

Can I connect to Slack in a way, where my customers could chat with me through slack, and I would be replying from your platform? If yes - then it's a no-brainer for me, as I have been looking for this for months!

It's the exact functionality that I have been looking for! Really great! You are my painkiller! Seriously, thank you and product hunt for matching us! I really been looking for something similar for couple months in google, in GPT, Perplexity, forums and other places, and never found you before, and all other tools were okay, but they always were missing something.

Absolutely thrilled to see CX Genie launch on PH, Ethan! 🙌 The integration of AI-driven solutions in customer support is revolutionary. Simplifying the experience for both teams and customers really sets a new standard. I love the focus on personalization and automation—it's so crucial for businesses today! The offer of 3 months FREE is a fantastic incentive to try it out. This could really help teams reduce support costs and enhance overall efficiency. Excited to see what the community thinks and to hear more about your roadmap! Keep up the amazing work! #CXGenie #CustomerSupport

Congrats on launching CX Genie! I'm already a customer enjoying the platform so far. Highly recommend others to try it out.

All the best for the launch @son_nguyen_ep & team

A great launch and looking forward to use it

CX Genie has revolutionized how we handle customer support! The no-code AI solutions allow us to seamlessly integrate chatbots and automate ticket management, making our support much more efficient. I was blown away by how quickly we reduced response times and improved overall customer satisfaction. It's like having a full support team at a fraction of the cost. Truly a time and resource saver!

Congrats on launching CX Genie! I love the idea of simplifying customer support while improving the customer experience. It’s going to be interesting to see how businesses can leverage it to increase conversions and drive sales.!

That AI no-code Chatbot with customer knowledge cut off our workload by 30-50% of agent interaction! CSAT, Team Management, bot response prompting, 3rd party integration of E-comm & Social Media, a huge benefits compiled into 1 platform, thanks CX Genie team!

Hi Ethan! CX Genie sounds like a fantastic solution for streamlining customer support. The no-code aspect is especially appealing for teams without a dedicated tech department. How customizable are the automation features?

This is really an amazing product! Normally I have to spend time building scenario & work around to cover all of them, CX Genie really elevate that with AI embedded knowledge of customers, rerouting tickets for specific requests, & a whole Customer Support platform, all-in-one! Thanks for this team! Been a fan!

Looks like a game-changer for enhancing customer experiences! 🌟💬 I’m impressed by the AI-driven insights and automation features. How does CX Genie 2 ensure that the personalized recommendations it provides are consistently relevant and accurate? Additionally, are there any integration options with existing CRM systems to streamline the implementation process?

I was looking for something like this! Will test and let you know what I think of this tool.

Great to see CX Genie launch on PH, Ethan! 🙌 The AI-driven features you mentioned are exactly what businesses need to streamline their support processes. The smart automation and personalization capabilities sound like a game-changer for customer interactions. Excited to give it a try and see the impact on efficiency and sales! Upvoted!

Amazing work, @son_nguyen_ep! The integration of chatbots with ticket management and help desk features in CX Genie seems like a game-changer. I’m particularly impressed by the seamless human intervention for complex queries. Can you share more about the analytics and insights this platform provides to help improve customer interactions over time?

@son_nguyen_ep Amazing launch! The blend of AI-driven automation with personalized customer interactions is exactly what modern businesses need.

Congrats on the launch of CX Genie! @son_nguyen_ep It’s exciting to see a no-code AI solution that can revolutionize customer support and drive efficiency. How does CX Genie ensure seamless integration with existing systems and what kind of customization options are available?