U.S. only I assume?

I've been a member for a few months and I've added 4 cards to my account. Cushion has only found one fee to negotiate (it's still pending). I totally don't think this product is worth it.

Had Cushion for a year and I connected a LOT of cards and accounts and it saved me $0 lol. What a waste of money.

I've been on the beta for awhile and it's gotten me back ~$100 two separate times and hasn't needlessly nagged me when there weren't any fees to be refunded. I’ve gotten pretty good at credit card/travel hacking over the past few years and grown a strong distaste for the myriad ways banks try to trick people, so I love products like these.

Even with a decent understanding of how all these things work, I was under the impression that wire fees were just a fact of life and non-refundable, so it was an awesome surprise when Cushion got several $25 wire fees back for me. A lot of people in tech are prime customers that banks want to keep happy, so you'll probably be surprised how often your bank will cave to the Cushion bot's persuasive powers :)

Pros:

Big fan of Cushion - it just does its job and stays out of your way when there isn’t money to be reclaimed.

Cons:

None

Product doesn't support my banks yet but can't wait until they do!

Pros:

Who doesn't love saving money?

Cons:

Used Cushion a few months ago when it was still in early beta. The onboarding process was simple and easy. The bot interactions made it easy to respond with a few words and a quick login with my bank account gave them all I need. Within a few hours I got a message letting me know I got cash back.

Pros:

Low effort way to get cash back

Cons:

None

It's really amazing to watch money that banks took for fees fly back into your account.

Pros:

Super easy to use, just sit back and fee fighter does all the work

Cons:

Only available for a few banks, they dont support bank of america yet

At first I was hesitant about connecting my bank account to a startup, but then AMEX decided to charge me $99 for one of my cards. So I signed up and I've been happy with it so far.

Pros:

It got back a nice chunk of cash for me (over $150 by now I belive)

Cons:

Needs more banks

My SO was invited to participate in the private beta, and I can confirm that the service just works. We've gotten fees back from Chase. We're looking forward to our bank being supported too. Thanks so much Cusion!

I'm incredibly cautious when it comes to apps/services connecting with my bank and credit cards (my father's owned an ATM hardware and SaaS company for 30+ years). However, when I saw the ads for Cushion on Facebook, I had to try it out. Student loans, multiple moves around the Bay Area, and a couple credit cards later, I knew I had some random interest charges hidden throughout my history.

I got access to their beta back in January and connected Cushion to my least used Chase card to test it out. Onboarding was a breeze, and before I knew it, Cushion was already fighting $37 in fees! I didn't even know about those fees!

So far, I've connected it with the rest of my Chase accounts, and looking forward to when I can connect Cushion to my actual bank account to fight overdraft charges (darn you, BofA)!

Pros:

fights hidden fees, constantly checks for hidden fees, all done through Facebook Messenger

Cons:

waiting on that bank account connection! :)

All I had to do is connect my American Express card and within 1/2 an hour I got $170. Pretty incredible

Pros:

Saved me $170 in 30min

Cons:

None

This team is hungry works super fast. Paul used my Chase account to debug a few issues with the legacy chase UI and was able to help me get $$ back.

Pros:

Free Money!

Cons:

None

I've been on the beta and was astounded by how easy it was to save money.

Pros:

Easiest way to save more money.

Cons:

I guess you might prefer to visit the bank and whine at the teller.

Right on Cushion team! Storytime: I was lucky enough to get access to the beta and it was so easy to set up. I chatted with the bot and got like 4 dollars back in back fees and then forgot about it... A few weeks later while I was traveling abroad, I got a message from the Cushion bot about some additional travel-related bank fees. I tapped the "Yes, fight my fees" button and later that day I had nearly $100 come back to my account! I didn't even know. It was so easy. This is the way that technology SHOULD work. Question: The branding is super sweet and lovable. What's the story behind the adorable robo-mascot?

I used to work with the CEO Paul at Twitter and can’t wait to use the product!

This is seriously cool!

Which banks do you guys work with?

I've seen the team of cushion working on this problem and building the complex technology behind it, leveraging every knowledge out there and diving deep into security, machine learning and data nuances just to make sure the solution as efficient as possible and work as expected. I'm glad it is paying off now and we get to see the chat bot magically fights off our bank fees.

Pros:

Concierge bot, innovative idea

Cons:

-----

Pros: You will get back money from your bank, automatically! It's almost magical Cos: Could not find any

I've been on the beta for Cushion for awhile now. At first it didn't do much since I didn't have many fees at all. But when my wife and I wrapped up our kitchen project and had to carry a balance for awhile on our Chase card and we got hit with interest charges. Miraculously, Cushion got our $100+ interest charge back after pestering the bank on our behalf. It worked amazingly well and we didn't have to do anything to make it happen. Now it's fighting a Wells Fargo charge. Hoping to get some cash back from them since they've charged me plenty over the 20+ years I've banked with them. :)