Hello! I'm Baptiste, CEO at Crisp.
When we started Crisp, it has been three years now, we discovered that during unexpected downtimes, users were contacting us on our livechat or were opening a lot of tickets.
This was difficult for us, because at the same time we had to respond to them while solving these downtime issues.
That was the reason why we made our own status page for our internal use. Many asked us to release it as a product so as always we rolled up our sleeves and did it. We are proud to release this Crisp Status Page today so you can build your own for your startup too!
@baptistejamin@lecoupa@valeriansaliou I like the simple design and your homepage flows really well, explaining how the product works and guiding users towards setting up. How did you decide the pricing?
@lecoupa@valeriansaliou@abadesi Hello and thank you!
Pricing matters a lot to us and we really know that startups can't offer multiple SaaS products. So we made simple offers with a simple pricing:
- Crisp Basic that offers limited features, but that it's 100% free
- Crisp Pro, $25 / month, that offers integrations (Slack, Messenger, Twitter, Email) and many more features
- Crisp Unlimited, our flagship, $95 / month, that offers all the Crisp features, like this status page, email campaigns, a knowledge base, video calls, etc.
The fact is all our plans come with unlimited users, so entrepreneurs can focus on their work, instead of being worried about what they will pay at the end of the month.
@lecoupa@valeriansaliou@abadesi@baptistejamin Great philosophy with the pricing! I can definitely relate to worrying about hitting usage limits – much prefer feature limits with unlimited users 😃
Definitely one of the best live chat app with amazing features on the market. Good alternative to intercom 😜 Good support from the team. The status page looks nice with a clean design. Thumbs up for me 👍keep up the good work!
real great idea.
We use crisp for our application development website.
It's just a real great quality product and new features with great ideas are impressives.
Continue like this
I am a huge fan of crisp. I have been using their product for a few of my projects and I am impressed. I have often compared their offering to drift and I think they both have their strong suits. The crisp team is incredibly strong technically and their product is very deep and thorough.
Pros: depth of the product, friendly pricing model, continually rolling out great features
Cons: the styling of their chat box could use a modern overhaul. Also, I wish i could update the content/styling of the emails that get sent automatically as a chat followup.
Thanks @baptistejamin and @valeriansaliou for a great product.
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really impressive !
Pros:Great new features added to an already great product
Cons:N/A...
Great to inform your users if something goes wrong with your infrastructure.
Pros:Great new feature, definitely recommend
Cons:Could be a bit easier to set up
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It allows to track easily and communicate faster about servers status
Pros:Great Product !! Easy to use
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Nice and simple informative tool with access to relevant information. Awesome idea. Also love the ability to add a chat platform as well :)
Pros:Mobile App
Easy to setup
Beautifully designed
Cons:Pricing plans could offer more for less