Hey PH community! Excited to share with you what I and CrazyCall team has been working for the last couple of weeks. What we've prepared for you is the Customer Service Trends 2020 eBook. First and foremost, we've made sure that it's much more than your typical give-me-your-email-address eBook. We've compiled knowledge from more than 30+ industry experts who shared their insights on: -how you should go about customer service within your company -what trends will be major in customer service in 2020 -what impact does customer service have -what tools and service to use Nowadays, companies can't afford poor customer service. That's because customers are much more demanding than before, they want to pay for additional services, and they expect top-notch customer services. If your business lacks any of the above, you may harm your bottom line even if it doesn't seem so. Inside you can expect 99 pages of knowledge and quotes from customer service experts from companies such as: *LinkedIn *Livechat *Intercom *Forrester *Museum Hack *Lime and from industry experts such as: *Shep Hyken *Jeff Toister *Michael Redbord The eBook is divided into 4 overall chapters that should make it easy to nagivate through. These chapters include: 1.) Customer Service Trends for 2020 2.) Best customer service tools and services to use in 2020 3.) Impact of Customer Service on Business in 2020 4.) The current shape of the customer service Of course, the eBook is 100% free and we hope that anyone who gets it, will benefit from its content! Please, let me know what you think about it after you get your hands on it! All the best!