@astrism@withcopper we have some work to do on the photo picker. For now, if you want folks to get the proper beard to face ratio in your image, use a square photo and you will look amazing.
Hi, tested it from India, worked like a charm. However, i am skeptical about sharing my phone number to any service unless it is of some really great value proposition. How will you solve this issue?
@jbrooksuk@namzo it'll work internationally... some of our international friends here found a bug preventing the code from being sent to some countries. What's launching without the help of new friends to iron out some things, right? ๐ Try it again and you should be good to go.
Love the idea, but a few concerns. What about international customers? Seems like you'd lose a lot of international signups. Also, in terms of a b2b applications might also have high bounce rates and lose signups because users are not comfortable putting in their phone number in a business context.
@johnny5sf we had some hiccups this morning preventing users with phone numbers from certain country codes from successfully receiving the code, but we have fixed those. So users from anywhere in the world should be able to use Copper. That being said, we see many problems with SMS, delivery rates and security concerns, chief among them, which we'll fix in future revs.
Copper, as it is today, was primarily designed and built for consumer services. We've spoken with a few enterprise apps and there is a long-standing preference for email and passwords because they are a known pattern and (ironically) they are easier to share (think teams). We'll be bringing email into the fold as an identifier soon to address your concern, and have some great ideas on how teams can benefit from Copper as well.
@dougw looks great and I'd love to possibly use it for Saatchi Art once it's a bit further along. Super small bug I found on the email verification page... I have a long email address so there wasn't enough room for my email and the icon that follows it:
What's the best way to stay updated?
I'm always excited by attempts to move beyond passwords. In looking at the FAQ, I think you will need to support the transferring from past phone number to a new one sooner than later:
"I got a new mobile number. How do I transfer my old account to my new number?
We donโt currently have an ability to transfer accounts. There are some thorny security issues to work through. We think about it from time to time so watch this space."
What information are you able to gather using email and mobile number? I used your demo but don't see anything I didn't enter. One of the benefits of social sign up is inheriting data
@jmacias create yourself an app at https://withcopper.com/apps, and scroll down to the "Take Copper for a test drive section" to see what's possible. Feedback and suggestions for additional records are welcome.
@dougw Got it.
So is the plan that you will keep and share users information? For example if someone signs up with copper on product a and adds name, address, shipping, etc. when they go to product B after the text verification is all of the information pre-populated for them to enter?
If so is the real value only visible in a few months when you have had people implement and use this so that you can collect the data to use for others?
@jmacias you've got it. We store your personal information with your phone number. When you use that to sign up to a service, we give it back to you so that you can share it without repeating yourself. With each use and integration, the network gets stronger for everyone. So, all boats rise with the tides. Imagine how easy it'd be to try new products launching on PH if everyone used Copper :)
By the way, what OS and browser are you using / getting stuck on in the confirmation step?
I had big problems with trying to copy and paste my number in - had to resort to typing it in the end. When I did get it working, it was fast and the UI was great.
Nice product! What kind of pricing model does this have and how are you going to compete with Facebook Account Kit (which provides 100,000 free SMS messages per month)?
@parkeragee free as in beer at the moment. We want to take a different model where we find value added services for the people we serve, and not charge developers or sell user data to marketers. The opportunity we see is to build a product where our users are also our customers.
Are there any popular services that I can use this to sign in with currently?
As a PM for a company with a few hundred thousand users, a good many of which regularly forget their password, I'd love a better solution. But telling my users to "install this third-party app" isn't it. At least if I did FB or something social (which we don't currently), the customer would likely already have the account.
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