Chatttermill Copilot
p/copilot-6
AI-Driven Insights from Customer Feedback
Nicolas Grenié
Copilot by Chattermill — AI driven insights from customer feedback
24
Copilot transforms the way you interact with your customer data. With the power of generative AI, you can get answers to all of your CX, product, and marketing questions, improving team alignment, efficiency, and productivity. Have questions? Just ask!
Replies
Nicolas Grenié
I have been using Chattermill for while. Mainly to analyze feedback we get from Zendesk tickets or customer feedback via Typeform. The addition of Copilot make it even easier to analyze the thousands of tickets. It helps PM finding what customers really want, and quantify the demand.
Natalia Dwórznik
@picsoung thank you so much for hunting Copilot! Amazing to see the support of Chattermill's power users.
Mikhail Dubov
Maker
📌
Thank you @picsoung for hunting us! Hi Product Hunters 👋 I'm Mikhail, co-founder of Chattermill, and I'm thrilled to introduce our latest product, Copilot by Chattermill. We have built our Copilot to help you learn from your customers in a whole new way. It uses the power of Chattermill's proprietary feedback analysis models as well as the latest Generative AI to give evidence-backed answers about what the customers are thinking and feeling. 🚀 Copilot Features - Natural language UI you'll enjoy using - just ask any question to get instant answers - Quantifiable results backed with powerful visualizations - Verified customer quotes to provide more context - Integrations with your favorite tools ⚡ Stay Tuned for Exciting Updates If you'd like to get an exclusive early look at Chattermill's Copilot and experience the future of AI firsthand, you can sign up for our closed Beta program. We're committed to continuous improvement - based on our customer feedback, we will ship out more features and integrations in the coming days, weeks, and months. Explore Copilot now: https://chattermill.com/product/... Follow us on Linkedin: https://www.linkedin.com/company...
Vincent Dollet
Hey everyone, Vincent here from the Chattermill Product team! All companies are by now convinced that a highly satisfied customer is more likely to stay loyal, spend more and ultimately spread the word. Most companies are by now convinced of the importance of enriching their quantitative data analytics with context-rich qualitative data in order to better understand why customers behave the way they do. However most companies still struggle to make sure that everyone regularly listens to their customers to better understand what drives satisfaction. A lot of that is due to poor tooling with steep learning curves. With Copilot, we’re aiming to make sure that all organizations can be truly customer centric. We are lowering the barrier so that anyone can ask any question regarding the way their customers interact with their brand - and in return, we will analyze all feedback data and deliver the key insights that will allow them to take the necessary actions. Importantly - all insights are quantified, so that anyone can have a sense of the magnitude of specific issues or opportunities. All insights are backed up with all underpinning verbatims that give the full picture. And as visuals are worth 1000 words, we explain insights with auto-generated charts that will allow curious users to dive deeper. The Beta is around the corner and we’re looking forward to hearing feedback from the community!
Stefan Batory
Asking questions to my customer an getting AI-generated response? That sounds like a dream - instead of tedious surveys, I'll be able to use the feedback data I already have.
Tom Sykes
@stefan_batory Exactly! Copilot can integrate with all of your favourite feedback sources in Chattermill. It'll feel just like having a conversation with your feedback data 📈
Eugene Kuznetsov
Wow, can't wait to see it live and looking forward to chatting with it :)
Georgi Mirazchiev
Amazing work team!
Tom Sykes
@georgi_mirazchiev1 Thanks Georgi! Can't wait for you try out Copilot for yourself
Camara Pape
Love Copilot by Chattermill! The meeting summaries feature sounds super useful, especially for busy professionals.
Natalia Dwórznik
@camara_pape thank you! Yes, indeed, Copilot will help CX, Product and Marketing professionals save a lot of time and improve team collaboration. We can't wait for everyone to try it!
Catherine Coubards
Copilot by Chattermill AI's approach to language learning feels innovative. It's not just about grammar but also about building confidence in speaking.
Eric Stroud
I'm impressed with Chattermill AI. Does it provide resources for further learning?
Tom Sykes
@stroud Sure - if you'd like to learn more about the generative AI behind Copilot, head to our blog post - https://chattermill.com/blog/cop...
Brian Hansen
Gotta say, Chattermill AI is quite impressive, especially for polishing my pronunciation.
Billie Bradley
Hi, Billie here! I'm the Product Manager who's been working on Copilot 👋 I’m so excited to share Copilot with the world! Our focus has been to allow anyone to find quantified customer insights with just one click. Internally, we’ve found that this has completely transformed the workflow for people using Chattermill. Instead of spending hours learning a new tool, building complicated charts and trawling through customer feedback, you can type whatever you want to know directly into Copilot’s search bar. All the heavy lifting is done in the background; you instantly receive a list of insights, detailed charts, and direct quotes from customers, so you have confidence in what Copilot shares. Can’t wait for you to give it a try! 🚀
Natalia Dwórznik
@billie_bradley Exciting times! I'm sure so many Chattermill users will find Copilot extremely valuable; this will drastically reduce the barrier to customer insights for so many teams!
Tom Sykes
Hey everyone, Tom here! 👋 I work in Product Marketing here at Chattermill, and we're over the moon to finally share Copilot with you. We've found that users often start looking for insights with a question in mind: "What's driving low NPS scores in November?", "How do US customers feel about our new returns policy?", or "What are the most common issues related to cancellations? 💬 With Copilot, you can now get detailed answers to these questions delivered to you instantly. Copilot's search bar is a great place for anyone to start, regardless of your experience in analyzing feedback. It also powerful visualisations, graphs and verified quotes, so you can dive deeper into analysis in a few clicks. 📈 We can't wait for you try this out!
Natalia Dwórznik
Congratulations to the entire team for making this happen! 🎉 We're thrilled with the initial interest and excitement from our customers regarding Copilot. We believe this tool will have a truly remarkable impact, accelerating and enhancing processes through these AI features. But here's the exciting part – this is just the initial phase! Chattermill's roadmap is packed with even more AI innovations planned for integration into Copilot. We're dedicated to pushing the boundaries and providing you with cutting-edge AI capabilities and we're eager to hear your thoughts, questions, and insights about our AI features.
Danielle Mitchell
I can't wait to share this with my clients so they can further reduce their time to insight!
Tom Sykes
@danielle_mitchell1 Absolutely Danielle! We're excited to see how this helps users find insights faster :)
Robert Lea
Hey, Rob here! Key Account Manager at Chattermill! I'm super excited for our customers to get their hands on this - I think it's going to revolutionise the way we surface and share insights! This is the start of something magical 💫
Artem Narozhnii
Absolutely thrilled about the new feature!
Tom Sykes
@artem_narozhnii Thanks Artem - looking forward to hearing your feedback on Copilot once the beta is live!