Thanks @camilo_jimenez for your excellent question. One of our motivations for creating @convertloop was to free our users from limited, pre-set automation business rules to create workflows . ConvertLoop gives you the opportunity to create any rule based on an accurate segmentation of your users, where not only can you track what they are doing with your product, but also send specific “metadata” related to each event you are tracking. This gives you the possibility to create really precise segments (audiences) using our powerful Smart Segmentation Tool, to easily build and automate any workflow you need to optimize your user life cycle (you can check out our API here: https://convertloop.co/docs/deve...). Regarding the ML/AI approach you are interested in, yes: we are a data-driven company that aims to optimize the online user’s life cycle through a better understanding of their behavior, enabling you to communicate with them in the right way, at the right time. We’ve already started working on and testing our ML/AI algorithms, and it is definitely a main part of our Company’s medium-term vision. I hope this was helpful, and thanks again for your question!.

@anayib What are some key differences between InfusionSoft and ConvertLoop?

Hello @stephenchip ! Thanks for your great question. Actually, some of our current clients have asked the same question before switching from the marketing automation service of the software you mentioned. Here are a few reasons they gave us on how their life changed with ConvertLoop: 1. You do not have to design complex visual flows. Our customers segment their users with our powerful Smart Segmentation Tool, and simply define entry and exit rules for their sequences, without the need of creating visual flows. This saves them a lot of time. 2. You can create as many Apps/Sites as you want under the same ConvertLoop User Account, starting at US$19/month per App. Furthermore, you can set as many Apps/sites as you want as “Testing” Apps/Sites, so you will never have to pay for them. This gives our customers the possibility to have separate Sites/Apps with centralized databases, all at an affordable price. For those companies that really need to separate their databases (for example, when your product has presence in 25 countries), and do not want to risk your collaborators sending the wrong messages to the wrong people just because there was a mistake with the tags or segments they selected. 3. You can add unlimited collaborators/team members to each of your Apps with no extra cost. 4. The data you can send to ConvertLoop to create highly accurate segments, is limitless and really detailed, giving you a centralized data base with no duplication, and organized in a way that you can create really accurate segments to automatically communicate with them. Let’s say you want to track if someone has bought credits in your App, but you also want to record the specific number of credits they have bought, the amount they paid for them, and the payment method that they used. ConvertLoop allows you to do this because we record every event with specific details associated to each of them, so that you can create really specific segments later. For example, you could create a segment such as "All the people that have bought more than 100 credits for over US$10.000 and haven’t started using them in the last week", in case you want to motivate those specific customers to use their credits. All this is possible thanks to our Smart Segmentation Tool. 5. You have limitless tracking for events and for detailed attributes associated to your events (as mentioned in Point 3). 6. Finally, it is important to highlight that we are not in the field of sales automation, and we are not a CRM. We are mainly focused on optimizing your user life cycle. This means that we help you get people from one step to the next on your product, since the moment of their registration. What's more, ConvertLoop allows you to track any individual's actions in your site/web app using our tracking code even before they've been registered: if you haven’t identified them yet, they will appear as a unique "Guest", and once you capture their contact information, they will appear as a "Contact", and their entire behavior history -since before they registered- will be merged to avoid duplication. However, if you're currently using a CRM service, you can easily export your ConvertLoop data to any CRM you want to do sales automation, or hands-on sales processes. Please check it out, and let me know if you have any more questions. I'm glad you are considering trying it out!

@stephenchip anytime!, Im glad I could help

Hello @angus_halen , great question thank you. There are 4 critical differences: 1. We do not have duplication of contacts because we don't work with separate lists, you have a centralized data base. 2. Segmentation: we have a powerful API that allows you to create segments (audiences) based on really accurate combinations taking into account your visitors behavior and details associated with them (aka, meta-attributes). 3. The business rules/automation rules are totally open to create based on your segments combinations. 4. Affordability. Thanks for you r interest and please try it out if out find it interesting and useful!. You can check out this post about how are we different https://m.convertloop.co/the-4-r...

Great @angus_halen !, please let me know if you need anything at all. You can contact me anytime at nayib.abdala@convertloop.co , always happy to help!

Thanks a lot @ozu99 for using @Convertloop. Really happy to see the great results you have obtained so far!

Thanks a lot @leonfhl for your comment . As you mentioned for us and our clients ConvertLoop has absolutely been a game changer ( If you want to know more , here is the story of why we created it: https://m.convertloop.co/the-4-r... ) . Please try it out and let us know what you think! Thanks again!

Thanks @blake_barber40 , happy to hear you liked it!

Yes @jacqueshbastien, you're totally right: what we meant was that our users can log unlimited events. Thanks so much for your positive feedback. I'm really glad you liked the product! Please try it out and let me know if you have any questions.