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Command AI
p/command-ai-3
User assistance platform that makes your product easy to use
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Cristina Bunea
RateMyHelpDocs — Rate and improve your help docs
Featured
14
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Nobody reads the manual, but everyone complains when they can't find the answer. Rate My HelpDocs takes your help content, rates it, and makes suggestions to improve it.
Replies
Cristina Bunea
Maker
📌
👋 Hey makers, Cristina here. It’s nice to be back with a fun side quest I got to work on at CommandBar. The problem Help docs are the bane of my existence. Maintaining them is like painting the Golden Gate Bridge; the moment you finish, it's time to start all over again because they’re already outdated (if you ship as fast as we do, lol). Just like the bridge needs continuous care to remain pristine, help docs either demand constant updates or new ones pop-up (for new features), making sure the task is never truly done. Our solution A sleek help doc rater that takes your docs as input, lets you know how much you’ve scored, and gives you suggestions for how to improve them. Who it’s for Anyone who doesn't want their users pulling their hair out trying to figure out how to do something on their prouduct. Specifically, we see this working great for founders, PMs, and PMMs of SaaS products. Our ask Try it out and help us make it better. How were the suggestions? Were you expecting your score? Would also love to hear about your experience writing and maintaining help docs. Huge shoutout to the products that helped us build this so quickly! - Supabase (Alpha) for backend and storage - NextJS for the frontend - Figma and Canva for design and launch assets - Linear for planning
Luca Micheli
Hey @cristinaibunea this is cool! I'd love to hear more about this since we offer a Help Center solution at @customerlyio! Really cool product! We are live today too with Aura which learns from the Help Center Articles so it would be cool to unite forces here
Calum Webb
Congrats on the launch! CommandBar keeps releasing such great products, this is next level! 🥳 This is going to be incredibly helpful as we build out our help documentation, excited to try it out.
Cristina Bunea
Maker
thanks for the continued support, @calum! and that sounds exciting, let me know if I can help in any way :) we've learned a lot from re-building all of our docs.
Jared Luxenberg
Very cool that this can assist me in improving my helpdocs!
Devluc
Great project. Supported. Congratulations for the launch and good luck for today's race
Vinay
Maker
Awesome!!
Cara (Borenstein) Marin
This is awesome, excited to use it on a new user guide I'm working on. Love seeing these thoughtful side projects that use the expertise of CommandBar to help the community get quick wins 🙌🏻
James Evans
Maker
Going to start proactively running companies' help docs through this and passive aggressively sending the results over :) All in service of a world where help content is better for users, of course.
levene
Wow..nice
Congrats on the launch @cristinaibunea and team CommandBar 🎉 Love the idea behind RateMyHelpDocs, but honestly I think I love the Golden Gate Bridge even more 😀 I'm going to go and try RateMyHelpDocs now. Awesome work, team! EDIT: The rating results are on point, accurately reflecting how I feel about my site. I really appreciate the fact it's ready to use straight away, without having to register.
Halyna Prykhodniuk
Wow, that is something I didn't know I needed, awesome idea!
André J
I think there is an error on the website. It says results will be ready in 60secs and then instantly hides, and then nothing happens.
Prateek Kapoor
Congratulations on the launch! 🎉 The struggle of maintaining help docs is all too real, and having a tool that not only evaluates their effectiveness but also provides suggestions for improvement is invaluable. Great work!