Long tine customer. Product is great. Customer service sucks.

Okay, want to geek out a minute for this tech focused crowd and get specific about how our workflow automation actually works and is more powerful, affordable and accessible than other options. We built workflow with no compromises or limitations, so you can: • Invite anyone to participate, not just users • Completely control every aspect of the form based on who is viewing it and their role • Define custom statuses to easily understand where things are in the process • Specify custom actions workflow participants can take at each stage in the process, not just Approve and Deny • Allow multiple people to participate at the same time, with support for concurrent editing, parallel approvals, and conditional logic to help keep people in their lanes • Collect payment at any point in the workflow, not just initial submission, to support quotes and negotiations, along with providing services following payment • Conditionally show and require information based on who is viewing the form and what actions they are taking, so you can require signatures for approvals, reasons for rejections, or other information required for specific outcomes • Send emails and trigger integrations when people perform specific actions, like emailing a manager to approve a time off request or creating a calendar event on the employee's calendar when the request is approved • Perform batch operations to start workflows or move things forward in mass, like bulk approving timesheets each week We built all of these capabilities directly into the form building experience, with the ability to preview the workflow while building your form. And best of all, you can try this out, even on our free Individual plan--no expensive add-on required!

Hi! I'm Jamie, the CEO, and Co-founder of Cognito Forms. I am so proud of our team for making the most powerful forms-based workflow available for our customers! A year of innovation and hard work with a clear focus to make this happen. I can't wait to see what you can build with this! For those who do not know about Cognito Forms, we are a powerful online form builder designed by software experts to empower anyone to easily automate complex business processes for their organizations—no code required. We first launched on Product Hunt in 2016 and have been busy ever since to help our customers build forms that connect people with processes, not just collect data. We are excited to launch Workflow Automation, which integrates powerful workflow-building capabilities directly into the form-builder experience. With workflow automation, you can easily: 👥 Connect the right people at the right time with the right information to do their part 〽️ Track information through each stage of your process 📝 Assign roles to workflow participants to control what they can see and do 🔍 Identify meaningful outcomes at each stage to drive the process Whether you need a solution for capturing sales leads, negotiating contracts, providing quotes, collecting payment, or streamlining your HR management, you can quickly build and manage it yourself with Cognito Forms.

Been using Cognito Forms for years now. Definitely in my top 10 no code tools. Great product for us non-tech people. Prices are very small business friendly.

Cognito Forms was already on my list of favs. Workflows has put it on my list of can't-live-withouts. The potential of this feature bundle goes so deep I'm still trying to find the bottom.

Congrats and good luck. You have my support. Betina Founder of TypeCalendar https://typecalendar.com/

Congratulations on your launch! Exciting to share the same launch day as yours. Do check out Ally and share your feedback with us. Cheers! @jamie_thomas1

nicely done. congrats!

Congratulations &Good luck!

Hi! I'm Michelle, a Product Owner at Cognito Forms. It was awesome to work on Workflow and to see all of the cool multi-step processes our customers are building with it now!

So excited about this! Great work team!

Fabulous product set. Customer service exemplary. Superior product and support.

I love the business with all my heary

You're doing great job

Cant stop loving Kurgneetoe 😂

Great Product. Great Service. What else do I need to say? 😉👍

I work in local government and am not in a tech role - not even close. Cognito Forms is my org’s favorite software. It’s helped us automate so many paper-based processes. The new workflow capability is great. Created an account here just to upvote whatever this is. :)

Awesome ❤️🥰

Hey @jamie_thomas2 Workflow is great and came at the right time for us we have moved into the entry approval recently using the share entry links in emails. Workflow brings that whole process to a different level. As large organisation running over nine hundred forms, I have a couple of feature suggestions for the future 1: A boiler plate field that could be added to all forms by default. In our case we would add our default privacy and GDPR statement to that field, so it is on every form right at the start. We have over 40 users who create forms and some of them always forget to add that content to their forms . 2: A cname option for form links urls so we could have our own domain in the form url . This is offered by the likes of SmugMug and JotForm and would be a brilliant white label addition to Cognito Froms Thanks Brian

Super excited to see this go live! Well done team