Kevin William David

Chatscout - Shopping assistant powered by ChatGPT for e-commerce brands

Zevi’s Shopping assistant is built on top of our neural search engine and OpenAi for brands to deliver personalized and engaging experiences to their customers. It helps customers find what they are looking for while also giving a unique voice to the brand.

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Anshul Basia
Hello Product Hunt family, I am Anshul, co-founder of Zevi.ai🔎and ChatScout🕵️. I know as an e-commerce brand, one of the big challenges you face is “Customer Churn”. How does one ensure we get maximum conversion from all our visitors? The simple answer is knowing them in-out and delivering what they want. This is why we built Zevi’s Chatscout. Try it out yourself and see your conversion and engagement improve within days. You also get a 20% discount. Exclusively for the ProductHunt family. Use code PHZEVI20 to avail this discount. You can access our app here Developer documentation - https://bit.ly/3ncaUHB Shopify - https://bit.ly/43Zbuce We look forward to all the feedback and hope you like using our tool.
Agnieszka Budziałowska
@anshul_basia_27 seems like a powerful tool that can help e-commerce brands- congrats!
Shyam Nallasenapathy
@anshul_basia_27 @a_budzialowska Thanks a lot Agnieszka. Hope to open a new channel for brands and a very different user experience for users.
Dineshan
Launching soon!
@anshul_basia_27 Congrats on the launch, It seems very impressive dose it support any other platforms ?
Shyam Nallasenapathy
@anshul_basia_27 @dineshan_sithamparanathan Hi Dinesh, Our APIs can be integrated into any platform in no time. We are actively working on direct plugins for other platforms.
Shyam Nallasenapathy
Hey PH Fam! Shyam here, Co-founder of Zevi.ai🔎 and Chatscout🕵️. I’m excited to announce the launch of Chatscout, our Chat-GPT-powered shopping assistant built on top of our neural search engine for e-commerce brands. 📢📢 Thanks @kevin for hunting us and bringing us to the forefront of the community🙏🙏 We know how frustrating it can be for customers to navigate through tons of products to find what they're looking for, or worse, drop-off from your store. That's why we've made it our mission to provide a shopping experience like no other. With Chatscout, You can now give a tailored experience to every user who visits your store like you are selling to them in person. As an E-commerce brand you get, 👇👇 🗨️ A ChatGPT style discovery assistant so that your customers can ask questions, browse products, and get personalised recommendations, all in a human-like conversation. 🔶A customisable assistant’s personality that lets you tailor its tone and language to match your brand's voice. 🔍Our neural search engine delivers the most accurate results, helping customers find what they are looking for, even with unclear phrases. 🔗Ability to seamlessly integrate with Shopify stores or any other e-commerce platforms without too much hassle. We believe that Chatscout is the future of e-commerce search, and we can't wait for you to try it out 🚀🚀 We're always looking for ways to improve it, so we'd love to hear your thoughts and feedback. Come join us in the revolution of changing how online shopping is done. We are also offering a 20% discount exclusively for our ProductHunt Fam! Use code PHZEVI20 to avail of the same when you subscribe. You can access our app here Developer documentation - https://bit.ly/3ncaUHB Shopify - https://bit.ly/43Zbuce Looking forward to all your support in our mission to rethink the way Ecommerce discovery works. Onwards and Upwards ⭐!
Rahul Ramaswamy
@kevin @shyam_nallasenapathy just what the e-commerce industry needs! Perfectly placed product - right place at the right time. All the best!
Shyam Nallasenapathy
@kevin @rahul_ramaswamy1 Thanks a lot Rahul! Hope you have fun using it on your e-commerce store.
Anshul Basia
@shyam_nallasenapathy @arjunarora108 Thanks a lot, Arjun. Appreciate it.
Hiya Chaplot
Hello Hunters! 👋 I am part of Zevi team. As @shyam_nallasenapathy mentioned customer churn is a biggie for e-commerce brands, and we wanted to help tackle that once and for all by building a tool that gives visitors exactly what they want. It'll guide your visitors through the purchasing process, help you understand their needs, and suggest relevant products they'll love. We've poured our hearts and souls into this product, and we're beyond excited to hear what you think. So come on, hit us up with your questions and feedback. Let's do this!
Kiran
Hello, Product Hunters!👋🏻 We're the team behind Chatscout by Zevi, and we're thrilled to be here to introduce you to our shopping assistant. It helps customers navigate your website, find the products they need, and even make recommendations based on their interests and past purchases. It's a game-changer! Feel free to ask us any questions you have or share your feedback. We're looking forward to your thoughts!
Shubham Pratap Singh
Congratulations on the launch🎉
Shyam Nallasenapathy
@shubham_pratap Thanks for your support Shubham. We look forward to redefining how search works and make it more conversational instead of it being linear.
Anshul Basia
@shubham_pratap Thanks a ton. Looking forward to your support.
Hiya Chaplot
@shubham_pratap thankyou for your support! It means so much to us 🙌🙌
Kritika Pathak
Congratulations on the launch. What a fantastic way to revolutionize customer engagement for your brand. 💌
Shyam Nallasenapathy
@kritikapathak Thanks a lot Kritika! Yes we hope to expand this across the funnel almost make it a breeze for any customer who is looking to shop :)
Anshul Basia
@kritikapathak Thanks a lot. Really appreciate it. Would love for you to check us out on demo and on live clients.
Amogh Balikai
Great product here. Loved the website and the copy. Understood how its going to help Shopify stores. Will be looking at the tool more closely in the coming days. Congratulations and all the best for the launch!
Shyam Nallasenapathy
@amgxvalue Glad you liked it Amogh! Please let us know if we can be of any help during this journey. Looking forward to how you use the tool :)
Anshul Basia
@amgxvalue Thanks a lot. Would be happy to walk you through the product.
Ashwin Chandrasekaran
Such a great tool! My wife runs a small e-commerce store and 40% of her time goes in engaging with customers and answering their Qs. It obvs works but I’m sure this will be 100x easier for her!
Anshul Basia
@ashwin_chandrasekaran Thank you so much. Would be happy to engage with her and help her drive the revenue up and engage her customers in a far more sophisticated manner.
Shyam Nallasenapathy
@ashwin_chandrasekaran Oh yes! You read our minds. This was our catch line "What if you had a clone which will sell personally to all your customers". Thanks a lot Ashwin, I hope your wife benefits with Chatscout.
Ashwanth Nitin
@ashwin_chandrasekaran Thanks! Chatscout saves your wife time and streamlines customer engagement with real-time assistance. Give it a try & say goodbye to the missed sales opportunities!
Suhas Motwani
All the best 🙌
Shyam Nallasenapathy
@suhasmotwani Thanks a lot Suhas. Look forward to your support :)
Anshul Basia
@suhasmotwani Thanks a lot, Suhas.
Ashwanth Nitin
@suhasmotwani Thank you for your support! 🙌
Ganesh Kumar
Looks cool Shyam, best wishes!
Shyam Nallasenapathy
@ganesh_anegondi Thanks a lot Ganesh. Hope to solve the site search problem for good.
Anshul Basia
@ganesh_anegondi Really appreciate it. Thanks a ton.
Shivam Kant
Congrats on the launch Shyam & Anshul! Chatscout looks really cool!
Shyam Nallasenapathy
@shivamkant Thanks a lot Shivam. This is a pain point we've felt, solved for and hope to now have landed on the solution that will solve it for good :)
Anshul Basia
@shivamkant Appreciate it. Thanks a lot. Would love for you to check us out on our clients as well.
Gautham Ramakrishnan
Hey @shyam_nallasenapathy and Zevi team, congrats on the product hunt launch! Loving the product use case and the challenges it's solving for already! But curious to know how Chatscout fits into the E-commerce Sales funnel and how it fares against other product recommendation solutions. Planning to recommend the Chatscout to a bunch of E-com founders, that's why! :)
Anshul Basia
@gautham_ramakrishnan1 Thanks a lot for the feedback and support. Think of it as a conversational agent replacing search itself on your store which would engage with customers and recommend them products incorporating relevance and maximising the revenue for the store at the same time.
Shyam Nallasenapathy
Hey @gautham_ramakrishnan1, With Chatscout we hope to open a new channel for customers within the store to shop for. Our early read with our beta users love using the assistant in many ways. Recommendations etc will also be built within the same solution to ensure we give a great experience for the end users.
⛰️ Amyth
Looks promising, Kiran. Kudos on the launch. 🙌 Cheers to the Makers
Kiran
@amyth_banerjee1 thank you so much for the support
Catalin V
Congratulations on the launch of Chatscout! It sounds like a great tool for improving the online shopping experience. I'm curious to know more about the neural search engine you mentioned. How does it work?
Shyam Nallasenapathy
hey @cata , Glad you asked. The neural search is our own in house engine that comes pre trained for all verticals and gets tuned based on the catalog uploaded. It can understand context, search with incomplete queries and ensure the right products are surfaced. We've built layers between our search and openAi to ensure the models can communicate in a efficient manner and deliver a fresh experience for shopping.
Dzianis Yatsenka
Hello! Congratulations on the launch! Is it possible to use Chatscout for companies who sell digital products? Or only for companies selling physical goods?
Shyam Nallasenapathy
@dzianis_yatsenka Hi Dzianis, You can use it for digital goods as well. The engine is set up in a way to learn from your catalog and train itself accordingly. Hope this helps.
Kanstantsin Slipchanka
Cool assistant. I will definitely use. Thanks guys for the launch.
Shyam Nallasenapathy
@kanstantsin_slipchanka Thanks a lot Kanstantsin. Hope you like it :)
aditya bohra
This looks very interesting!
Shyam Nallasenapathy
@aditya_bohra Thanks a lot Aditya. Hope you like it for all your e-commerce needs.
Anshul Basia
@aditya_bohra Thank you so much. :)
Rana Phool
Congratulate on your Launch.
Shyam Nallasenapathy
@rana_phool Thanks a lot Rana. Hope you have a great experience using it :)
Praveen Mishra
Hey. Congratulations on the launch. I'm curious how ChatScout can manage situations where a customer asks for a product that is out of stock or no longer available. Do we have an option for redirection in the chat?
Shyam Nallasenapathy
Hey @praveen_mishra6 , Yes this is a default setting available in our dashboard. When a product is OOS it will directly get de boosted on our surfacing algorithm until unless specified. We plan to improve on this more by having a connection with the CRM agents to remind people when the product is back in stock.
Alexey Yurkevich
Hi, congrats on the launch! Do you plan to make other integrations with e-commerce platforms besides Shopify?
Shyam Nallasenapathy
@alexey_yurkevich Hi Alexey, You can plug and play our search in all platforms with our developer documentation even now. (P.S - We've built the frontend code as well so making it live will a breeze for you). The idea is to extend the tool into all possible e-commerce platforms as well post this launch.