Hey there Product Hunt! 👋🏽 I'm Michele, co-founder of Tiledesk. I'm thrilled to be back here with a major update from our team. Last February, we introduced our Chatbot Design Studio, and your support and feedback were absolutely incredible. We listened, learned, and were inspired to take things up a notch. Today, I'm thrilled to introduce to you Tiledesk Design Studio - the evolution of our vision. What's New? What's new, you ask? Well, brace yourselves for something amazing: 🌟 Drag & Drop Visual Builder We've completely revamped the way you create automated conversations. Our brand new drag & drop visual builder is here to make the process smoother and more intuitive than ever before. No more scripting or coding; you can now design chatbots with ease, even if you're not a techie. 🧠 Generative AI Capabilities We understand that top-notch customer support is the heart of any business. That's why we've embedded new generative AI capabilities into Tiledesk Design Studio. These improvements will elevate your customer support to new heights, delivering even better, more human-like interactions. 🚀 Automation Engine But wait, there's more! With our brand new Automation Engine, Tiledesk isn't just about managing incoming requests. You can now use it to: - Proactively engage visitors on your website - Initiate conversations on WhatsApp and send broadcasts to your leads or customers - Send emails or trigger events in marketing automation tools or CRM The Magic of Flexible "Graph" Approach Now, here's the real magic – the flexible "graph" approach. Instead of rigid decision trees, our chatbots now operate with the fluidity of a graph. Each conversation is a network of nodes, interconnected to offer dynamic, non-linear interactions. Conditional logic allows our chatbots to adapt to user input and context, providing a more human-like conversation experience. Don't believe it? Check out this sneak peek: The fusion of LLM/GPT AI with our flexible 'graph' approach is nothing short of magical. It's like bringing the best of both worlds together for your ultimate benefit. Exclusive Promo Code But that's not all! To show our gratitude for your continued support, we're offering an exclusive promo code for our Product Hunt community: PH50. Use it before October 31st, 2023, and enjoy a fantastic 50% off for an entire year of Tiledesk Premium. Join us in unlocking AI magic for elevated customer engagement, faster and easier than ever before. Let's shape the future together. Thank you for your support, and let's chat, create, and innovate! Michele & The Tiledesk Team

📣 Hi Product Hunt Community - Jovana here! Besides expressing how much over the moon I am to see our product launch, I also want to share a couple of useful info about Tiledesk Design Studio. It's open source! Did you know that Tiledesk has been open-source from day one? That's right! We've been committed to transparency, collaboration, and innovation since the very first line of code. Why does the Tiledesk community matter? One of the things that makes open source so powerful is the community behind it. 🤝 Here, you can: 🤖 Create Chatbots: Bring your chatbot ideas to life using Tiledesk's versatile platform. Share your unique automation creations with the community. Whether it's for customer support, sales, or just a fun project, your chatbots are welcome here. 🔄 Import Chatbots: Don't have time to build your own chatbot from scratch? No problem! Import chatbots that other users have generously made available. Collaborate, customize, and make these chatbots your own, with the power of an active and passionate community behind you. Join us on our public Roadmap 📌 Vote and suggest the features you'd like to see implemented. After all, we did shape our product around your needs and will happily continue do to so. In conclusion... Let's chat, automate & innovate, because, at Tiledesk, we're all about empowering the community. 👇 Thanks a million 🧡

Hey everyone - Saeid here. So excited to introduce Tiledesk Design Studio to the Product Hunt Community. 🚀 The Design Studio is a feature-rich platform that enables you to design and automate your personalized conversation flow. It brings the power of ChatGPT to your workspace, making your customer interactions more efficient. 💬👥 The Design Studio is a drag-and-drop platform where you can create automation for different scenarios, which can be categorized under two main topics: 1- Customer Engagement 📈 Create Proactive Chatbots to boost your engagement and showcase your hot deals with Product Cards. Request customer contact info and transfer them to your HubSpot CRM. Based on the customer responses, qualify your leads and engage with them across all communication channels. All automated with no human touch required! There are many more features waiting for you to benefit businesses of all sizes. 🏢 2- Customer Support 🛠️ Integrate your bot with ChatGPT and train it using your Knowledge Base to respond to customer inquiries in a human-like manner. Both customers and human agents will love it when they see how effectively it can find and respond to problems. Or let ChatGPT respond to Customer Feedback or prioritize customer requests based on their urgency, considerably reducing customer communication costs with the power of automation. 💡 I sincerely hope more marketers and entrepreneurs will benefit from using Design Studio and appreciate the amount of time and effort it saves them! 🎯 I am very much looking forward to your thoughts and feedback on our product. 🙌 A thousand thanks for all your support. 🙏 Cheers!

Congrats for your launch! It seems you've already achieved high performance with your AI features. For the next steps, are you going to focus on further improving your AI performance or other features?

Congratulations on the launch, @michelepomposo + @andrea_sponziello + @jovana_ugrinic The Tiledesk Design Studio sounds incredible. The drag & drop builder is a unique and intuitive way of making chatbot creation widely accessible! open source too hey! I'm curious about the flexible "graph" approach you mentioned. How does it enhance the chatbot's adaptability and user experience?

@michelepomposo @jovana_ugrinic @saeid_kajkolah Great kickstart! I wish all the best for your launch. The workflow AI products are about to change how humans function and would give back time! Looking forward to explore it :)

congrats on the launch, ?makers! awesome to see more open-source enthusiasts here -- OSS truly fosters collaboration and innovation. involving the community in the roadmap is what makes open source so special. really looking forward to what you'll build next. enjoy your day, keep it up!

I know TileDesk for nearly a year. The team is amazing. The product works well. I highly recommend it. Good luck with the launch @michelepomposo 🎉

Congratulations on the launch guys 🎉. Keep up the great work. Loved the sneak peek 😍

Huge congrats on the launch. Look forward to exploring Tiledesk lot more.

Tiledesk looks great. All the best @michelepomposo

Ajoyib 🥰, sizlarga omadlar

Congrats @michelepomposo and team!

Awesome, looks great and actually user-friendly! Congratulations in the launch! I see you've already done a lot of great job, but still: any plans for future developments?

damn this looks awesome. I've used some design tools in the past but I don't really know what I am doing with design. So this looks promising!

Fantastic job as usual Michele and the team! You are doing amazing job! More people need to know about Tiledesk!

Congratulations on the update! But tell me as a user who is not familiar with your product. Where can I apply it? Tell me very specifically. On the website or in a telegram group? Or will he replace Tech support? And what is it for? Simple examples please.

Great presentation, great product, I'm still amazed incredible team! I got a chance to use it and I can say I'm really impressed 🤩 Great job 👏👏👏

I haven't tried it yet, but this update sounds pretty intriguing. A drag-and-drop builder, AI for human-like support, and flexible chatbots – it's got my attention!

An amazing tool by an amazing team! Good job guys :D keep it up