I've been using this in beta at Techstars, and it's a perfect bridge between Intercom where we interact with users and Canny where we capture/rank/prioritize feedback and new features. It's straightforward and well done!

@sarahhum nice work! this looks awesome.

Loom used to use Canny back when it was called Product Pains. We've since moved to Trello and really felt the pain (bad-dum tsss) of not being on Canny again. We're switching back to Canny and are already feeling a huge boost in transparency with our user base. It's really cool to see that what worked well for 10k users back then is working well for over 700k users today. :-) Keep killing it Sarah and Andrew!

So slick! @sarahhum Congrats on building such valuable app for your customers (present and future!) 🙌🏻

Hi Product Hunt! 👋Thanks to Hiten for hunting 🙃 Intercom has been our top requested integration for a while now—for good reason. If your team gets a lot of feedback in Intercom, this one's for you. With Canny for Intercom, your team can: 💬 Capture feedback you get from customers in conversations ✨ Add Canny to Intercom's shiny new Messenger home 💌 Follow up automatically when you ship new features It's been great to see how Canny has been able to help hundreds of teams make better product decisions. Including awesome teams like Flexport, Bench, and Compass. Since we're just that excited, we're offering Canny for FREE (up to 50 tracked users) to anybody who uses Intercom and signs up TODAY. All you have to do is send us your favorite cat GIF via Intercom on canny.io and we'll activate your free plan. We can't wait for you to try it out. Let us know what you think!

Looks great! Intercom just got a lot more useful.

Congrats @a13n !

Congrats, @sarahhum and @a13n! I've seen you both working hard on this from day one, taking valuable customer feedback, and truly understanding how companies of all sizes can improve upon their product experiences. Having worked at a few companies now of varying sizes, I know Canny is one of those products that can provide value for external customers but also internal stakeholders. As someone who is often on the front-lines of customer conversations, Canny is one of those products I wish existed in all of my jobs so that the customer-facing team could provide feedback to the product team. Equally important, it also means that customer-facing folks are consistent in their information they provide in their customer conversations. Way to go, both of you! Couldn't be prouder. 👏

It seams to be a wonderful l product, everything we are looking for on intedcom. But we found it too expensive for our small company that's not based on USA.

We came cross Canny while reading their article on how they bootstrapped Canny to ramen profitability. It's amazing that Sarah and Andrew have made such a polished and functional product with a small team of two. Congrats! Canny's Intercom integration is amazing. As a small team of two, Canny saves us a lot of time by streamlining the feedback collection process. It helps us track and prioritize features while also makes it easier for our users to see our feature roadmap with transparency. Keep up the awesome work guys! 🙌

We've been using the beta version of this for almost two weeks now (at Trevor.io). Loving it! Within a couple of days we suddenly had a really clear idea of features that were most common. And because it's built into Intercom, we don't have to change our usual day-to-day workflow.

Canny has been an incredible tool for us at ClickUp. We also use Intercom and the entire team was impressed at the ease and UX of this integration, not only for our users but for our agents as well. Keep it up Canny!

Great job Canny team, love how slick this is for getting and tracking feedback (and love the video 🙌) Congrats on the launch 🎉

Canny is one of those products that I really wanted to exist ~2 years ago. So glad to find a team that is really pioneering this space and so far every element of the user experience has been spot on. Well done @sarahhum @a13n !!