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Bonjoro Testimonials — Turn customer love into your most powerful growth channel
Looking for an easier way to collect great testimonials for your website?
Bonjoro’s newest feature, Testimonials, lets you effortlessly gather video and text testimonials to share on your website, social media, and emails.
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Was already a fan of Bonjoro, and i'm now super excited to try this! The last time I was gathering video testimonials at Brand24, we flew from Poland to LA because we felt it was too much work for the client to record it themselves. Now I think i'll save the travel time and collect them via Bonjoro.
I still need to give it a try but looks super useful. We were collecting testimonials from various channels in a spreadsheet. Not very efficient. This seem like a way better solution 👍 is there some sort of tracking integrated that allows you to see where the majority of testimonials come from?
@agatakristo Yeh I had a spreadsheet too. Worked OK short-term, but it gathered so much dust after a while! Re tracking - that's interesting. No, we don't have that yet, and has not come up from our beta phase, but I can see how that would be useful. How do you envisage that working, and what value would that add for you?
Oh WOW!
What can be better than fair customer testimonials? Video testimonials!
It's super easy to use! Very intuitive. And absolutely adaptable.
Hey Product Hunt 👋
Oli here, Bonjoro's CMO.
We're thrilled to launch on Product Hunt today!
Bonjoro Testimonials is part of our long-term mission to help you turn customer love into a powerful growth channel for your business.
Bonjoro Video Messaging helps you convert more trials and build more happy customers, and now Testimonials helps you share their delight with the world via compelling and authentic testimonials. A virtuous cycle of customer delight, to help you grow your business faster!
We'd love to get some feedback, and we're happy to answer any questions in the comments 🙏
I'll address some commons questions here:
So what does it do?
Bonjoro Testimonials lets you collect amazing video and written testimonials from your happiest customers and easily publish these to your website and social media channels at the click of a button.
-> Create a testimonial request form in seconds
-> Share the link with your customer via email or DM
-> They can respond easily via mobile or desktop
-> Store, tag, and publish all your best testimonials
It's perfect for boosting conversion rates on your website (see our own results below), or when you need to supply your sales team with fresh testimonials.
How can I use it?
Here's some example use-cases:
✔️ Creating a Wall of Love for your homepage or landing pages (conversion rates ++)
✔️ Creating ABM landing pages with niche specific testimonials for your sales teams (call bookings ++)
✔️ Collecting video testimonials to share on your social media channels (warm traffic to your site ++)
Bonus benefits:
✔️ Bring all your teams' testimonials into one place
✔️ Collect testimonials on autopilot by adding your link to an email automation
✔️ Get access to Bonjoro's video messaging product with your subscription
What results can I expect?
Adding a Wall of Love to our own homepage increased our sign up rate from 10.8% to 14.4%, which is just huge for our growth.
I've been using it myself for a couple months now, and it's solved so many headaches for me as a marketer. I'm getting more testimonials than ever due to how easy it is for customers to respond, and I can share them on our site instantly, just by adding a tag - no waiting around for our devs!
Sounds good. Can I use it for free?
If you want to gather customer testimonials 100% free - we've got you covered. Our free plan includes all functionality, and lets you gather unlimited text testimonials, and 3 video testimonials without paying a cent 👊
We hope you love our new product as much as we do, and thanks again for all of your support along the years.
P.S. If you have any questions, just ask away below.
Oli, and the whole Bonjoro team 🐻
@oliverbridge3 Love this product and love the idea for the simple Wall of Love. I've been trying to do something like that for my website for a while and this seems like it would make it so much easier.
@aaronzakowski Thanks! Give it a shot and ping me direct with any feedback - would hugely value your take on the product experience.
Very cool! Is this something that I could add into the customer onboarding automatically?
@rezzz Hey Jason! Yes you can. Once you've created your testimonial request link, just add that link to any email automation you have going.
I'll share what we're doing here. We have it connected to a CSAT (customer satisfaction) survey, so whenever anyone scores us 4 or 5, we send a testimonial request. Works really well!
So cool! Any cool ways you can leverage testimonials across the rest of the product?
@corey_haines Good question. Yes you can - this is something that we are still experimenting with, but I'll share one thing that has been working amazingly well for us:
We stitch together industry specific video testimonial edits, and embed that below our personal welcome videos to new trials. So the funnel is: new signup (e.g. SaaS) -> send them welcome video (with SaaS testimonials / use-cases embedded below). Has been awesome for conversion rates so far.
So this means don't have to use testimonials.to -- how are you making it different?
@aazar_ali_shad Hey Aazar. Good q. Our first port of call was to create what our customers wanted, which was an easy way to capture the customer love they created with Bonjoro video messages.
The next step for us is stitching the products together more deeply. For example, giving you templates and automations to ask your best customers for testimonials in the most personal way possible. This is what we are doing internally right now, but it's not built into the product yet. The flow we have is, Trigger -> CSAT survey 4 or 5 score, Action -> send them a video message requesting testimonial = way better experience and results than a simple email automation.
Giving away our future roadmap, we want Bonjoro to be a platform for building customer loyalty and advocacy. This means creating engagement, but also tracking who your best customers are, and leveraging that knowledge with the right tools and tactics. We built testimonials as a way to book-end this vision, and we will now fill in the gaps with other tools to help you create delighted customers.
@paco_vermeulen2 Hi Paco. I love what Damon is doing over there, but our focus is on bringing together multiple tools for customer engagement + loyalty into one single platform. Video testimonials was a natural progression for us from our relationship building video messaging tool, and was always highly requested by our customers. Once we started building we definitely came across other tools doing this, and it became impossible to avoid some overlap.
I started using this a couple of weeks ago, and it's a game changer for asking for client testimonials. As an introvert, I find asking for testimonials pretty awkward and anxiety inducing (and then I dread looking at my inbox for days) – but this Bonjoro product has made it quick and painless to send requests across - AND it's super easy for my clients to give either text or video feedback. My wall of love is already coming along nicely :)
@rachael_pilcher Yay, great to hear, and thanks for sharing your own experience Rachael. I think the "super easy for my clients" bit is the key tbh. If the process is smooth for your customers, then everything just clicks into place.
@scott_cowley Thanks Scott - I'll share your comment with our Head of Design, Yeowon. She'll love to hear this :)
So proud to be a part of this team and helping companies build testimonials that convert!
Congrats team! How does this differ than others testimonial tools out there?
There are several tools that allow you to gather testimonials, but the focus of Bonjoro's testimonial tool is not only to allow you to gather testimonials but also to publish and leverage them on your site. Bonjoro helps marketers actually USE the customer proof in a visually appealing format with ease @jelani_abdus_salaam
From my point of view, this is one of the best product of the day! I could have voted 20 30 times if possible haha Congratulations on the launch! You all are doing a good job :) Keep it up!
@naveed_rehman Thank you Naveed - kind words like this make all the hard work worthwhile :)
@gjdaniel99 Great to hear! Have you seen our brand account on Twitter, one of our team, or one of our customers sharing about us?
@min_zhou Thank you Min! Honestly, we built it because we had the same problem. I used to send PDF files with testimonial instructions to our customers by email, and it was super messy. So we built this to streamline everything!
You had me at the animated logo, but gathering more info, I might just check it out!
Orbital