@samir_doshi I bought the original via the Kickstarter and I'm very happy with it. Looks great, is durable and reliable, the wheels are the best I've experienced on a suitcase, and I've only ever had one issue carrying it on.
Some other high-end luggage companies like Briggs and Riley offer Lifetime Warranties [1] on their bags - would you ever consider something like this for @Bluesmart? I feel like for such a large purchase a guarantee like that would make the buying decision easier.
[1] http://www.briggs-riley.com/abou...
@shep_ben@bluesmart thanks Ben. As we are just getting started we are offering a 2 year warranty, but I can give you my word that our support will be excellent for a lifetime. We are truly committed to being customer centric
Very cool. How does it charge the battery? Also usb? I've thought for a while that a bag with a retractable charging cable could kill it for frequent travelers.
@ariehmovtady hey Arieh, it is possible but still very clunky. We will always look to bring new innovations to the travel market. At some point this will make sense.
@_yannbertrand Yann, we made a big upgrade of materials, finishings and internal design, also we introduced a new OS (software/firmware) that increase performance of the technology
@jake_langbecker Jake, we will send an OS update to all users! Our crowdfunding (Indiegogo) backers will always be the first to get discounts, promotions and upgrades
@joyxyc Yichao, it's compliant with all international airline regulations. The fact that the battery is "installed" makes it approved, we communicate the details on a badge on the bottom. Users have traveled through China thousands of times already without any problem.
@dsaezgil@joyxyc So is the Bluesmart battery non-removable? A couple of weeks ago in Beijing they confiscated our two battery banks/packs. Apparently they're not allowed in the *checked* luggage.
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