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Ballpark — Fast async product research for prototypes, designs and copy
Ballpark is the fastest way to capture high-quality feedback on Figma and Marvel prototypes, designs and marketing copy using task-driven questions.
You can also enable video streaming during surveys and tasks to capture every reaction.
You can also enable video streaming during surveys and tasks to capture every reaction.
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Replies
@mutlu82 Nice! Looking forward to getting stuck into research with this. Can see Figma support being really useful.
Looks super good @mutlu82 & team! Seems like it's fully featured or more to come? :)
@neiltak There's always more right? 😄
So at the moment, we're mostly focused on hitting all of the biggest pain points that customers have been telling us about over the past few years.
You can't really tackle research without coming across participant recruitment so that's one area. Another is how we help you understand what's really happening with your test without you having to watch 50 videos or read pages of feedback.
Alongside that, I think there's how scope to make research more passive too.
More on all of these soon!
@neiltak @mutlu82 Participant recruitment based on specific participant interests (ex. consumer finance, consumer social, enterprise customer support, enterprise analytics, etc.) would be so clutch. Definitely a tough problem to solve (getting high-quality, relevant participants) but would be huge for us. Consider this an official feature request!
"Product research so simple, you’ll never skip it again" — this is killer pitch and one liner. Excited to give this a go — the Marvel team have always been amazing at shipping great products. From everything I've heard, Ballpark continues to build on that great reputation.
@jamesjgill Thanks! I think we've all gone 'nah we'll just skip it this time', hoping that becomes a thing of the past with Ballpark
The support for interactive components is a great feature. Good luck with your start, Murat!
@basicallydan Haha, in terms of video streaming, as you know from back in the day, it's bloody hard to get right.
In our context, it's not acceptable to lose video responses from participants. That means uploading a giant file to the server isn't going to cut it, too many things can go wrong and it's a bad experience for everyone (especially if you paid for the participant to take the test).
So we stream it all up as it happens, meaning we also keep any partial responses. that means if the participant has left the most groundbreaking piece of feedback, but then runs out of power on their laptop, you still get it.
For Adobe XD support, that's a TBD - we'll definitely make a move on it if we get the requests
Looking good, congrats on the launch! Love the templates as a quick and easy way to get up and running.
Ballpark