p/askneo
Deliver personal customer service through texting
Lio Slama
Neo SMS Keywords β€” Customize SMS marketing and boost your sales in minutes
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β€’
You asked for it, we built it!
Neo is back with SMS keywords to help you customize marketing, sales & customer support and become the most authentic brand on the market!
Join us if you're exhausted from spammy marketing and just want to spread good vibes :)
Replies
Marwann
?makers, Looks pretty good! Is this US-only for now? What do you mean by local number?
Lio Slama
@marwannas Thanks! Yes right now it works with US and Canada numbers. We'll progressively open it to international numbers soon. By "local number" I mean that you can pick your prefered area code during the signup process, such as 929 for New York City, 248 for Detroit, etc. 😊😏
Marwann
@lio_slama Understood! Can't wait to have you come in Europe. I really think this makes a huge difference compared to current solutions which enable 0 customization
Lio Slama
@marwannas wow this is very useful feedback! Which countries in Europe would you need Neo for?
Marwann
@lio_slama France would be nice :) - Also if we could use your platform with our own phone numbers that would be interesting.
Lio Slama
@marwannas got it! My cofounder and myself are actually from France! We met here in New York about 2 years ago. 😎 Regarding the phone number, we recommend brands and creators to get a different number from their personal one so when they grow their business, it is easier to disconnect and have a work-life balance. Getting a number for your business as you grow is also a great way to collaborate and delegate to other staff members using the "assign" button in the shared inbox 😏
Justin Chitla
Could this be used similar to Community? Where you can grow a following and keep them in the know? Awesome job team! ?makers
Lio Slama
@justinchitla Thank you! Yes you can grow an audience with Neo and keep them in the know. With Neo you can segment your audience by tag, broadcast by tag to one or several groups, customize your avatar (chatbot), leverage SMS Keywords for auto-responses, and more cool stuff :)
Ivanna Wendel
This is very useful product! Good luck!
Lio Slama
@ivanna_wendel Thank you so much! 😊
Benoit Chambon
Second product of the day, you're (almost) the best ;) very good work @lio_slama
Lio Slama
@benoit_chambon haha thank you! 😎
Lio Slama
Welcome Hunters!!! Lio here, co-founder of Neo :) β€’ What's new with Neo? - Automated SMS Keywords (unlimited keywords) - Multiple tags per customer (unlimited customers) - Multiple roles per staff member (unlimited staff) - Broadcast by tag to one or more groups (unlimited tags) - Broadcast up to 20K+ texts at once - Manage your usage with top-ups and usage warnings β€’ What's in the Neo package already? - Spread good vibes with 2-way texting + images - Let Neo turn your bulk SMS into 1:1 convos and focus on closing deals - Personalize your brand experience with the customizable avatar (bot) - Pick your local phone number - Collaborate with the shared inbox - and more! Super excited to answer your questions, get your feedback, and have you join our movement! Text us to experience Neo -> (917) 451-5515
Lio Slama
@bochkovaleks Thank you :)
Sven "Locomotive"
Useful & simple, that's all we need! Good luck w/ the launch!
Lio Slama
@eugenemarage Thanks! We're also simplification enthusiasts πŸ˜ŠπŸ™
This will get quite big in a year, mark my words :). Congrats on the launch. I enjoyed the last "thanks product hunters" pic, didn't expect that to pop up in a PH campaign!
Lio Slama
@krskgabriel Thank you Gabriel! Hahaha yeah I really wanted to show my face so you guys know we're for real :D
Lio Slama
@krskgabriel Btw there is a secret link inside the Neo dashboard to book a video meeting with me. We'll probably keep it forever lol. People finding it definitely deserve to get a personalized onboarding by the CEO hahahaha
saleh ahmed
nice, I like it.
Lio Slama
@saleh_ahmed4 Thank you! That means a lot coming from a UI/UX designer πŸ˜ŽπŸ™