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Chris Messina

Amplitude Guides and Surveys — Drive user engagement with perfectly-timed messages.

Featured
20
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Guides and Surveys at a glance:
⚡ Smarter timing that recognizes user context
🛡️ Built-in protections against message fatigue
✨ Multiple form factors, from subtle tooltips to full guides
😍 Automatic measurement of user engagement or annoyance

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James Evans
Maker
Hey Product Hunt! I'm @james_evans5 from Amplitude (former @Command AI co-founder/CEO), and I'm thrilled to share Amplitude Guides and Surveys. Our Story: When we started Command AI (now part of Amplitude), we saw a disconnect in how software engages with users — powerful capabilities were often hidden behind frustrating experiences, intrusive popups, and impersonal interactions. We knew there had to be a better way. Today's launch represents the evolution of that vision. Amplitude Guides and Surveys isn't just another messaging tool — it's a complete reimagining of how products should communicate with their users. What Makes This Different: We've built an experience that truly respects and understands your users: ⚡ Smarter timing that recognizes user context 🛡️ Built-in protections against message fatigue ✨ Multiple form factors, from subtle tooltips to full guides 😍 Automatic measurement of user engagement or annoyance This launch is especially meaningful as it represents the first fruits of Command AI joining forces with Amplitude. We've combined Command AI's expertise in crafting seamless user experiences with Amplitude's deep analytics capabilities, creating something that's greater than the sum of its parts. To Our Community: What began as a mission to make software easier to use has evolved into a comprehensive platform for building meaningful user relationships. Whether you're guiding new users through your product or gathering crucial feedback, you now have the tools to do it with intelligence and empathy. Also want to extend special thanks to @ChrisMessina for featuring us (and for being an early investor in Command AI fka CommandBar!). And to our early users whose feedback has been invaluable in shaping this product. We can't wait to see how you'll use Guides and Surveys to create more engaging, more human product experiences. I'd love to hear your thoughts and ideas — and I'll be available all day in Product Hunt's new AMA forum so come say hello!
AJ

@james_evans5 Love that you have a generous free plan that allows others to try out your tool !


Will be featuring it in this directory of free tools that I am curating for indie founders.


All the best!

Chris Messina
Top Hunter
Hunter
So excited to see @Command AI find a home at Amplitude and resurface as Guides & Surveys. Nag-free, contextual pop-up messaging is where it's at, and this looks like a thoughtful implementation. @james_evans5 congrats on the launch — what's next for your team's work at Amplitude?
James Evans
Maker

@chrismessina Mobile support coming in Q2. Also got at least one more big product launch lined up this year 👀 😈

William Newton

Smart targeting is an absolute game changer. Gone are the days where popups interrupt core task flows. Thanks, James Vinay, and Amplitude!

Ted Sfikas

The aesthetics and form factor are incredibly well thought out. High quality release, AMPL Product team - awesome work.

Weston Clarke

Huge shoutout to @james_evans5, Vinay, and the whole team. We've been wanting these features for our own product at Amplitude and I've spoken to tons of customers who want better personalization, onboarding, and opportunities to interact with their users in seamless ways. Super excited for this launch!

Carmen DeCouto

As someone who has spent the last three years constantly experimenting with in-product engagement to drive PLG and PLS, this is an absolute game changer!

@cristinaibunea solid launch, solid
Courtney Burry

Congrats to the whole Amplitude team. This release is fire.

Jim Kultgen

Using one set of data with realtime identity resolution to power experimentation is the type of thing that feels harder than it should be in 2025. Now Amplitude has upped the game and is using that same set of data to react to customer experiences and improve the experiences immediately.

Alexandra Skagerholm
Launching soon!

Looks really cool! Well done :D
Is there anyone who's tried both this in Amplitude and series etc in Intercom? I currently have access to both Intercom and Amplitude, and I just starting to building in-app messaging to better guide our users through our product. Any pros/cons of amplitude vs intercom?

long zhang

A pop-up that isn't annoying is definitely a good way to get traffic.

Gamon Yaklich

Love it.

Rebecca Hendrickson
Maker

So excited to see Guides and Surveys live in the Amplitude platform!

Igor Polyakov

Love your product! Thanks so much! "Guides and Surveys" seems to be the new game changer!

Jorrel S

Absolutely thrilling launch team!

Almira Zahira

congratulation, its great app. I really support you.

Bertram Ray

All the best! I like the idea of recognizing user context! @james_evans5 Can we precisely control triggers' condition?

Mark Pavlyukovskyy

Amplitude Guides and Surveys seems like a valuable tool for enhancing user engagement! How does it personalize user interactions based on user behavior?

Olena Variacheva

recommend Amplitude Guides and Surveys! It's a great solution for sending messages at the right moment, taking into account the user's context. I really liked the anti-fatigue function from messages, as well as the ability to customize various formats - from unobtrusive tooltips to full-fledged guides.