What’s your strategy for building a product that solves real customer problems?

Abhishek Dutta
17 replies

Replies

Vio Vanica
Be constantly in contact with your customers, like user feedback interviews. A good book on how to conduct those interviews so that you get out the information about their behaviour rather than what you think they need (most of the time people don't know what they need) but from their behavior you understand that. I would recommend you also to read this book - https://www.amazon.com/Obviously... it helped us a lot in the interviews with our users. I read it 4h and from it completely change the way we approached our interviews with users.
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James Cooper
Conduct thorough marketing and customer research, including analyzing current pain points, collecting customer’s feedback and testing assumptions.
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Lauren Godwin
Customer research for sure. We ran surveys and user interviews - I honestly found the interviews to be the most valuable. Asking the right questions to the right people will unveil everything!
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Riley Tate
I believe in putting myself in the shoes of the customer. Once I understand their frustrations and aspirations
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Adarsh Vats
Look at the reported customer incidents/asks.
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Mark Wood
I focus on building solutions around the jobs customers are trying to get done instead of just their wishlist features.
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Jennifer Cooker
To solve real customer problems I focus on releasing small iterative updates instead of one massive launch.
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William Hayes
I like to shadow customers while they're using similar products to see their struggles firsthand.
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Ella Reyes
Customer interviews have been my go-to
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Robbie Glenn
I always start by talking to customer directly it's the only way to truly understand their pain points.
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Nathaniel Cross
I believe iterating quickly based on customer feedback has been the key to building something truly vluable.
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Evan Washington
Create a basic version of your product to test assumptions and gather early feedback.
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Conor Thomson
Engage directly with potential users to understand their pain points and needs.
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Scarlett Nicole
Before building anything, I test ideas with prototypes and real users.
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George C Lynn
I try to solve customer problems by digging deeper into the data.
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