What Is Your “North Star Metric”?

Question

Accepted Answer

I'm building a Web3 customer support helpdesk to automate customer enquries, so my northstar metric is time save = number of tickets automated x time saved per ticket automated.

Answer

@yannell_selman Sounds good!

Yannell Selman · Answer

This is highly dependent on the business IMO! For us, it’s virality of our product within a Slack workspace.

What Is Your “North Star Metric”?

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