Hi Aung, We also faced similar problems, and finally, we came up with a Document360 solution. Document360 is a popular knowledge base solution that offers a range of features to help create, manage, and share knowledge effectively. Here are some key features of Document360: User-friendly interface: Document360 provides a clean and intuitive interface, making it easy for both administrators and end-users to navigate and find information quickly. Content creation and management: You can create and organize knowledge base articles using Document360's rich text editor, which supports formatting, images, videos, code snippets, and more. The solution also allows you to categorize and tag articles for easy retrieval. Version control: Document360 offers version control functionality, allowing you to track changes made to articles over time. This feature enables you to review and revert to previous versions if needed, ensuring content accuracy and accountability. Search functionality: The solution provides a powerful search engine that enables users to find relevant information efficiently. Users can search across articles, tags, categories, and even within attachments, ensuring they can locate the content they need. Customization and branding: Document360 allows you to customize the knowledge base to match your brand's look and feel. You can customize the color scheme, logo, and even the domain name to provide a seamless user experience. Multilingual support: If you have a global audience, Document360 offers multilingual support. You can create articles in multiple languages and provide language-specific access to users, ensuring that information is accessible to a diverse user base. Analytics and insights: Document360 provides detailed analytics and insights into user behavior and content performance. You can track article views, search queries, user engagement, and more. These metrics help you understand what content is most valuable to users and make data-driven improvements. Integration and collaboration: The solution integrates with popular collaboration tools such as Slack, GitHub, and more. This integration allows you to streamline content creation and collaborate with team members effectively. Custom domain and SSL support: Document360 enables you to use your custom domain for the knowledge base, giving it a professional and branded appearance. It also supports SSL encryption to ensure secure data transmission. User access control: Document360 provides granular user access control, allowing you to define roles and permissions for different user groups. This feature ensures that only authorized users can create, edit, or access certain content, maintaining data security and integrity. https://document360.com/