What are some effective methods you used to build a community on Slack?

Sharath Kuruganty
26 replies
If you are building a community on Slack, I would love to learn how you manage, engage and nurture it! Appreciate any tips ๐Ÿ‘‡๐Ÿผ

Replies

flo merian
@5harath Hey Sharath ๐Ÿ‘‹ In a previous experience, I had the opportunity to start and grow an exclusive, by-invitation-only Slack community of 100+ members (240+ posts/month, NPS 80). Here are my 5 best practices for building a Slack community:
  1. Invite new members with a signup form โ€” it sets expectations and starts the conversation
  2. Welcome new members โ€” Send a message to new members and invite them to introduce themselves to the community
  3. Trunk-based management โ€” To start, keep it simple. Less channels help filter out the noise and make the conversations focused.
  4. Promote best Threads on social โ€” it helps raise awareness and reward the best contributors.
  5. Measure results โ€” track metrics to analyse performances and improve.
I published a presentation here that shares some insights and best practices. Hope it helps! โœŒ๏ธ
Valentine Boyev
Some tips, quite similar to Discord: โœ… Create channels for specific topics or discussions to encourage participation and engagement. โœ… Encourage open communication and collaboration by fostering a welcoming and inclusive environment. โœ… Regularly share updates, resources, and events to keep the community informed and engaged + Encourage community members to share their own content and experiences to foster a sense of ownership and involvement. โœ… Host regular events or discussions to facilitate networking and collaboration. โœ… Provide support and guidance to community members to help them navigate the platform and make the most of its features. โœ… Monitor and moderate discussions to ensure they remain respectful and on-topic.
Ben O'Hanlon
Duxsoup but keep the outreach narrow, and specific, and address a real need. The reason joins a community isn't why they stay, so have rituals baked in to encourage that such as digest emails.
YassineCoder
1. Talk to your community 2. Know your "why" 3. Write a community code of conduct 4. Create your Slack community 5. Members on board
Sheiryl Jose
I recently joined a community on Slack. I got their referral link thru the agency I am coordinating with. They included their invite via the welcome letter they sent to my email.
Veena Naik
Are you asking about building a Slack workspace or a community? The rules for building a community are irrespective of whether or not you are building on Slack or Discord or at any other place.
Hemant Warier
To build a community on Slack, I found that the following methods were effective: Identifying and inviting key members: To get the community started, I identified and invited key members who were influential in the community and could help attract others to join. Creating relevant and engaging channels: I created channels that were relevant to the community and would be of interest to members, and I made sure to regularly post engaging content in those channels to keep the conversation going. Providing resources and support: I made sure to provide resources and support to members, such as links to helpful articles and tools, and I made myself available to answer any questions or provide assistance. Encouraging participation and interaction: I encouraged members to participate in discussions and share their thoughts and ideas, and I made sure to respond to their comments and engage with them. Promoting the community: I promoted the community to potential members through social media, email, and other channels to help attract new members.
Nick Wood
We host our community on Slack and recently wrote a blog with tips from our experience. Hopefully these are helpful! + Talk to your community to ensure you're building a place where people want to go and get value + Know your โ€˜whyโ€™ โ€” once you have the above conversations, be sure you can articulate why youโ€™re bringing your community together, and why youโ€™re building it on Slack. + Write a community code of conduct to set expectations from the outset about what your community allows, what it doesnโ€™t, and what will happen if those expectations arenโ€™t met. + Structure your Slack in a way that facilitates conversation with the right channels and decide if your community will be open/closed + Onboard members and check in over time โ€” be present and welcoming to keep members engaged and evolve your Slack community based on their feedback + Ask others to share their expertise and facilitate connections between members + Acknowledge active and contributing members and their work publicly + Model the behavior you expect in your community! Maybe obvious, but you really have to live and breathe all of the above and be a great example for your community members to see success. More Slack community management tips in our ultimate guide: https://www.commonroom.io/resour...
Vijay Singh Khatri
@5harath I am following this: 1. Set up channels to get people talking 2. Set up private channels where necessary 3. Measure activity in each channel 4. Invite people to join your community 5. Make them feel welcome 6. Promote your community across all channels 7. Moderate as best you can 8. Vet new members before onboarding 9. Deliver value-packed content 10. Engage with members regularly 11. Run competitions that get people involved
Sana Midha
Hey, Sharath! This should help you get started or serve as a reminder no matter where you are in your journey to build a strong and active Slack community. 1. Create an onboarding process: Create an onboarding process that introduces new users to your Slack community. This should include a welcome message, instructions on how to use the platform, and an introduction to the community guidelines. 2. Don't underestimate the power or a common channel: Although having specific channels for specific discussions streamlines the whole process of bringing more people on board, it is very important to have an active and engaging common discussion channel. 3. Promote engagement: Encourage members to engage with each other through discussion threads, polls, Q&As, and other activities. 4. Facilitate introductions: Introduce new members to the community and encourage existing members to welcome them. 5. Use bots: Use bots to automate tasks and make it easier for members to interact with each other. 6. Host events: Host events such as webinars, Q&A sessions, and other activities to keep the community engaged. 7. Encourage feedback: Ask members for feedback and suggestions on how to improve the community. 8. Reward members: Offer rewards to members who are active in the community, such as discounts or exclusive access to content.
Anshaj Goyal
1. Make sure your community has a clear purpose and set of guidelines that all members agree to follow. This will help establish the expectations for participation and make the community more welcoming for new members. 2. Engage with your members regularly and encourage them to participate in discussions and share their ideas and experiences. This can help foster a sense of connection and build a stronger sense of community. 3. Provide resources and support for members to help them get the most out of the community. This could include things like tutorials, Q&A sessions, or other helpful content. 4. Regularly check in with members to see how they are doing and ask for feedback on how the community can be improved. This will help ensure that the community remains relevant and valuable for its members. 5. Consider implementing rewards or recognition programs to incentivize participation and foster a sense of achievement within the community. Overall, building a strong community on Slack or any other platform requires regular engagement and support from community leaders and members. It's important to create a welcoming and inclusive environment and provide value to members to help keep them engaged and connected.
Sofia Li
@anshaj_goyal This sounds great and useful. But how do you attract more members at the beginning?
Anshaj Goyal
@sofiali Here are some ways to attract more members to your Slack community at the beginning: Share information about your community on social media and other online platforms, and invite people to join. Create content that is relevant and valuable to your target audience, and share it on your Slack community and other channels. Engage with other communities and online groups that are related to your niche, and introduce your Slack community as a place where people can learn more and connect with others who share their interests. Offer incentives or rewards for people who join your Slack community, such as access to exclusive content, discounts on products or services, or the opportunity to participate in contests or other events. Make it easy for people to join your Slack community, by providing clear instructions and a user-friendly sign-up process. Overall, the key is to create a community that offers value and appeal to your target audience, and to promote it effectively to attract new members.
Sofia Li
@anshaj_goyal Thank you so much. Value matters!
Jacopo Lai
It's very important to be original and genuinely interested in products and discussions. Also, PH seemingly favors profiles with a good streak.
Sofia Li
I think the reason a community is built is because members come for one thing or another. So keep that one thing still active, give them value, and make everyone contribute. This will be a great way to grow a community.
Kazi Asif Mahmud
Just getting engaged with others like upvoting and sharing thoughts. Also, providing suggestions about they discussions or their product launches.
Richard Gao
Slightly unrelated, but I'm looking to join a slack related to either launching your own business or AI. If anyone has any they want to promote or recs, send me a DM on twitter (link in bio)
Robbie Miller
1. Talk to your community 2. Know your โ€˜whyโ€™ 3. Write a community code of conduct 4. Create your Slack community 5. Onboard members
Nick Wood
@robbie_miller4 Great tips โ€” hope the blog was helpful! ๐Ÿ˜‰ https://www.commonroom.io/blog/b...
rithika cute
sure i will share with you .. where are you from ?
Tracyyyy Dao
I wonder how to attract new members to a community =((((( Always struggle at the first step
Vishal Patel
Building a community on Slack can be a great way to engage with your audience and foster a sense of community among your users. Here are some effective methods for building a community on Slack: Identify your target audience: Before you start building your community, it's important to have a clear understanding of who you want to reach and what their needs and interests are. Create clear guidelines and expectations: Establishing clear guidelines and expectations for behavior within your community will help ensure that everyone is on the same page and that conversations stay productive and respectful. Encourage participation: Encourage your members to participate by asking questions, starting discussions, and sharing their own content. Organize events and activities: Regularly organizing events and activities within your community can help keep things interesting and foster a sense of community. Monitor and moderate: Regularly monitoring and moderating your community is important to keep conversations on topic and ensure that everyone feels safe and welcome. Provide value: Make sure that you are providing value to your community by sharing relevant information, answering questions, and providing resources. Personalization: Personalizing your interactions with the members of your community can help them feel like they are a part of something special and foster a sense of belonging. Reward members: Recognizing and rewarding members for their participation and contributions can help keep them engaged and motivated. Remember that building a community takes time, patience and consistent effort, but with these methods you'll be able to create a strong, engaged community on slack.