How do you collect and manage user feedback during the MVP stage?
Tal Buchshreiber
7 replies
Hi all,
I would be happy to lear about the tools, processes and methods you use to collect MVP users feedback, and how to properly manage it?
Replies
Sharad Gupta
BuKu - An All-in-One app for Business's
we get feedback from our users on email, whatsapp, phone and we use github issues to manage them.
Share
Keep it lean and simple.
Document things in a place where you can quickly organise next steps.
Trello or Notion would be great.
NotesNudge
great question! collecting and managing feedback during the mvp stage can be both exhilarating and daunting. here's how i approach it:
1. prioritize simplicity: the simpler your feedback collection process, the easier it is for users to share their thoughts. email, a google form, or a live chat feature on your site can work well.
2. build user interviews into your process: it's not just about text feedback. conversations offer rich insights. ask open-ended questions, listen deeply.
3. encourage qualitative feedback: while metrics are crucial, the 'why' behind user behavior is gold. what's the real problem? how does your solution make them feel?
4. use feedback management tools: tools like userreport, productboard, or hellonext can help collate, categorize, and prioritize feedback.
5. create feedback loops: inform users how their feedback is being used. this not only validates their contribution but also builds trust and engagement.
6. remember, every piece of feedback is a gift. it's easy to dismiss negative feedback or overly focus on the positive. balance is key. criticism is not failure, it's data.
7. finally, use this feedback not just to improve your product, but also to understand your users. who are they? what do they want? how can you serve them better?
it's a journey of constant learning and adaptation. keep listening, keep iterating, and keep your users at the heart of all you do.
I'm excited to dive into the topic of collecting and managing user feedback during the MVP stage and learn from the experiences of fellow innovators! 😄